Senior Luxury Client Advisor - Brand & Sales Champion

Christian Louboutin; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Christian Louboutin is seeking a Senior Client Advisor in the UK to deliver exceptional luxury service, drive clienteling and loyalty, and represent the brand with authenticity. You will guide clients through product knowledge, care, and craftsmanship while upholding store standards and contributing to team success.

The role emphasizes achieving key targets, maintaining a polished image, and leveraging CRM tools to build lasting client relationships within a premium retail environment.

Qualifications

• Experience delivering luxury client service.
• Knowledge of in-store CRM systems.
• Strong communication and presentation skills.
• Ability to build lasting client relationships.

Responsibilities

• Uphold standards of retail excellence and service.
• Achieve store KPIs and personal targets.
• Provide engaging client experiences and drive clienteling.
• Convey luxury brand image through service, attitude and grooming.
• Be an expert on product information, materials and care.
• Build and maintain client relationships and loyalty.
• Drive CRM in store using available tools.
• Support daily operations and back-office tasks.
• Represent the brand appropriately, including on social media.
• Adhere to company policies and contribute to a positive team culture.

Skills

Clienteling

Customer service

Communication

Teamwork

Product knowledge

CRM in-store

Outlook

Excel

Tools

Microsoft Outlook

Excel

Job description

Christian Louboutin is seeking a Senior Client Advisor in the UK to deliver exceptional luxury service, drive clienteling and loyalty, and represent the brand with authenticity. You will guide clients through product knowledge, care, and craftsmanship while upholding store standards and contributing to team success.

The role emphasizes achieving key targets, maintaining a polished image, and leveraging CRM tools to build lasting client relationships within a premium retail environment.