Bournemouth MSP IT Support Engineer - 365, AD & Networking

Mploy Staffing Solutons; Bournemouth; On-site; GBP 26,000 - 35,000; Full time

Job summary

A local Managed Service Provider in Bournemouth seeks an experienced IT Support Technician to join their team. The role involves providing high-level IT support, managing ticket queues, and conducting site visits. The ideal candidate has at least 3 years of experience in an MSP environment, strong customer service skills, and expertise in Microsoft 365 and Windows Server. This full-time position offers a salary between £26,000 and £35,000, with onsite parking available.

Benefits

Onsite parking

Close to Bournemouth Pier

Qualifications

• Minimum 3 years IT support experience in an MSP environment.
• Excellent customer service and communication skills.
• Strong understanding of Microsoft 365, Windows Server, and Active Directory.

Responsibilities

• Provide day-to-day IT support to various clients.
• Manage ticket queues and provide ownership of problems.
• Perform site visits for installations and troubleshooting.

Skills

Customer service skills

Microsoft 365 support

Windows Server administration

Active Directory

IP Networking

Tools

Windows 10/11

VoIP technology

Microsoft Azure

Job description

A local Managed Service Provider in Bournemouth seeks an experienced IT Support Technician to join their team. The role involves providing high-level IT support, managing ticket queues, and conducting site visits. The ideal candidate has at least 3 years of experience in an MSP environment, strong customer service skills, and expertise in Microsoft 365 and Windows Server. This full-time position offers a salary between £26,000 and £35,000, with onsite parking available.