Bookings Administrator (Bank) – Flexible Part-Time Role

Nuffield Health Careers; Eastleigh; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Pension scheme

Gym membership discount

Job summary

Nuffield Health is seeking a part-time Bookings Administrator for the Wessex Hospital to manage high volumes of email referrals and appointment requests. You will ensure the hospital meets service standards while delivering excellent customer experiences.

Ideal candidates have NVQ Level 2 in Business and Administration or equivalent and experience in customer-facing roles. Bank contract offers ad-hoc hours and benefits such as pension and gym discounts.

Qualifications

• NVQ level 2 in Business and Administration or equivalent.
• Experience in a customer-facing environment.

Responsibilities

• Handle a large volume of email requests from referrals to appointments.
• Ensure service deliverables and exceed customer expectations.
• Administer bookings and changes for appointments.

Skills

Empathy and warmth

Attention to detail

Report preparation

Appointment handling

Room/clinic coordination

Education

NVQ level 2 in Business and Administration

Job description

Nuffield Health is seeking a part-time Bookings Administrator for the Wessex Hospital to manage high volumes of email referrals and appointment requests. You will ensure the hospital meets service standards while delivering excellent customer experiences.

Ideal candidates have NVQ Level 2 in Business and Administration or equivalent and experience in customer-facing roles. Bank contract offers ad-hoc hours and benefits such as pension and gym discounts.