Booking & Scheduling Coordinator - Temp to Perm

Dovetail HRS; Greenham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Dovetail HRS in Newbury, West Berkshire, seeks a Booking Co-ordinator for a temporary ongoing role. 37.5 hours per week, Monday to Friday, 9am-5pm, at £13.54 per hour (£26,400 per year). This position is based at Greenham Business Park and may lead to a permanent role.

You will manage appointments, coordinate assessor schedules and support onsite staff, ensuring high-quality customer service and client satisfaction. Own transport is essential due to location.

Qualifications

• Great administrative experience and customer service focus.
• Experience handling telephone and email communications with clients.
• Ability to manage calendars and scheduling systems accurately.

Responsibilities

• Manage and coordinate appointments, bookings and schedules.
• Communicate with clients to confirm bookings and accommodate changes.
• Maintain calendars and booking databases.
• Support internal teams with up-to-date scheduling information.
• Monitor workflows to avoid conflicts and delays.
• Handle cancellations, rescheduling and urgent requests promptly.
• Ensure high standards of customer service and client satisfaction.
• Arrange flights, accommodations and transport as required.

Skills

Administrative experience

Customer communication

Telephone & email

Calendar management

Tools

Booking systems

Calendar software

Job description

Dovetail HRS in Newbury, West Berkshire, seeks a Booking Co-ordinator for a temporary ongoing role. 37.5 hours per week, Monday to Friday, 9am-5pm, at £13.54 per hour (£26,400 per year). This position is based at Greenham Business Park and may lead to a permanent role.

You will manage appointments, coordinate assessor schedules and support onsite staff, ensuring high-quality customer service and client satisfaction. Own transport is essential due to location.