Booking Clerk - Imaging | Liverpool Women's NHS Foundation Trust

Liverpool Women's NHS Foundation Trust; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Liverpool is seeking a Booking Clerk to manage patient appointments and support administrative tasks in the Imaging Administration teams. The ideal candidate will have strong organisational skills and excellent phone etiquette, working from Monday to Friday, 8am to 6pm. This role is key in ensuring smooth operations within the office environment. Interested candidates should apply before December 2, 2025.

Qualifications

• Proficient in booking and scheduling appointments.
• Ability to manage waiting lists and patient communications.

Responsibilities

• Undertake the booking and scheduling of patient appointments.
• Support referral and appointment booking processes.
• Ensure compliance with Trust Policies.

Skills

Proficiency in computerised systems

Excellent phone etiquette

Strong organisational skills

Job description

About the Role

An exciting opportunity has arisen as a booking clerk to provide effective & efficient reception and administration duties to support the smooth running of Imaging Administration teams and Clinic Reception at Liverpool Women's Hospital.

The successful candidate will play a crucial role in ensuring the smooth operation of our office by managing various administrative tasks, supporting staff, and maintaining an efficient work environment. This position requires proficiency in computerised systems, excellent phone etiquette and strong organisational skills.

The role will be between 8am-6pm Monday-Friday as determined by the needs of the business.

Key Responsibilities

• Undertake the booking and scheduling of patient appointments and associated administrative duties.
• Support referral and appointment booking processes using Trust systems.
• Manage waiting lists and contact patients to offer appointments.
• Ensure all activities within the Imaging Department comply with the Trust Policies and that patients are offered an appropriate choice of appointments.

Requirements & Qualifications

• Proficiency in computerised systems.
• Excellent phone etiquette.
• Strong organisational skills.

About the Trust

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this, along with a strong dedication to research & innovation, makes us the specialist health provider of choice in Europe for women, babies and families. We have some of the leading experts in our field, showcased on national TV and news, making our teams known worldwide for professionalism, skill & compassion. The Trust is constantly innovating and evolving its services to provide the most cutting edge and modern care possible.

Why Work Here

Check out why Liverpool Women’s NHS Foundation Trust is a great place to work.

Links

• Video: https://vimeo.com/556197652
• Online brochure: https://www.liverpoolwomens.nhs.uk/media/4121/recruitment-pack-great-place-to-work-16pp-v4-final.pdf

Additional Information

Please refer to the detailed job description and main responsibilities for this vacancy within the job description attached.

Closing Date

This advert closes on Tuesday 2 Dec 2025