Bodyshop Advisor & Customer Service Specialist (Mon–Fri)

Confidential; Leatherhead; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

23 days holiday

Bank holidays

Permanent role

Job summary

Confidential is seeking a Bodyshop Advisor / Customer Service Advisor in Leatherhead. The role focuses on greeting customers, managing bookings and courtesy car diaries, and providing timely updates. You will liaise with insurers and car hire companies and represent the first point of contact with customers, requiring motivation and excellent communication skills.

The position is permanent, Mon to Fri 8am - 5:30pm, offering up to £40,000 per annum and 23 days holiday plus bank holidays.

Qualifications

• Must have worked in a similar role within an accident repair centre or the motor trade.
• Excellent organisational skills with attention to detail.
• Experience as an administrator or customer service advisor within the motor trade is preferred, ideally in an accident repair centre.

Responsibilities

• Meet and greet customers, manage bookings, courtesy car diary, and customer updates.
• Coordinate with third party partners such as insurance and car hire companies.
• Serve as the first point of contact for customers with strong communication.

Skills

Customer service

Organisation

Communication

Attention to detail

Job description

Confidential is seeking a Bodyshop Advisor / Customer Service Advisor in Leatherhead. The role focuses on greeting customers, managing bookings and courtesy car diaries, and providing timely updates. You will liaise with insurers and car hire companies and represent the first point of contact with customers, requiring motivation and excellent communication skills.

The position is permanent, Mon to Fri 8am - 5:30pm, offering up to £40,000 per annum and 23 days holiday plus bank holidays.