BM Caterers - General Manager

WSH Group; Greater London; Presencial; GBP 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday day off

Michelin masterclasses

Development courses (Levels 2–7)

Apprenticeship and career development

Freedom Friday

Free lunch on shift

Discounts & cashback

Cycle-to-work

Mental Health App access

Parental leave

Fertility leave

Grandparent leave

Wedding/commitment day

Pension and life assurance

Descripción de la vacante

BM Caterers is seeking an experienced General Manager to lead one of our London sites and deliver exceptional food, service and culture. You will be responsible for the day-to-day operation, team leadership and client satisfaction, driving commercial performance and delivering BM Caterers’ high standards.

This role requires a hands-on, results-driven leader who can motivate a team, manage budgets, and uphold quality across all service areas.

Formación

• Proven experience in a management role within hospitality or contract catering.
• Strong leadership and people development skills.
• Excellent communication and client relationship abilities.

Responsabilidades

• Lead the overall site operation.
• Manage service standards, budgets and daily performance.
• Build strong client relationships and ensure satisfaction.
• Inspire and support your team to deliver BM Caterers’ standards.
• Drive food quality, innovation and operational excellence.
• Oversee cost controls and financial performance.
• Ensure compliance with company standards on site.

Conocimientos

Leadership

Commercial awareness

Communication

People development

Operations management

Budgeting

Descripción del empleo

General Manager – BM Caterers

Location: 1 St Giles High St, London WC2H 8NU

Salary: Up to £60,000 per annum

Contract: Full time - Permanent

Start Date: 4th December. This is a full-time position, working Monday to Friday.

Lead a site, inspire a team, shape the experience

We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for.

This is an exciting opportunity for a strong hospitality leader who is passionate about people, operational excellence, innovation and client relationships.

What you’ll be doing

• Leading the overall site operation
• Managing service standards, budgets and day-to-day performance
• Building strong relationships with clients and customers
• Inspiring, developing and supporting your team
• Driving food quality, innovation and customer satisfaction
• Managing cost controls and financial performance
• Ensuring compliance and company standards are maintained
• Bringing BM culture and energy to life on site

What we’re looking for

• Proven experience in a management role within hospitality or contract catering
• A confident, engaging leadership style
• Strong commercial and operational awareness
• A passion for food, service and people development
• Excellent communication and client relationship skills
• A hands-on, solutions-focused approach

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.