BM Caterers - General Manager

BM Caterers; Camden Town; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

An annual day off for your birthday

Monthly masterclasses with Michelin‑st

Fully funded development courses from

Apprenticeship and career development

Freedom Friday - paid day off to volu

Free lunch on shift

Discounts and cashback at retail and..

24/7 access to Mental Health Charter

Enhanced parental leave

Paid leave for fertility treatment

Extra paid day off for your wedding

Pension and life assurance

Job summary

BM Caterers is looking for an experienced General Manager to lead one of our London sites, driving the food, service and culture we’re known for.

You will oversee overall site operations, manage budgets and performance, and cultivate strong client relationships while developing your team to deliver exceptional guest experiences. This role emphasizes hands-on leadership, innovation and people development.

Qualifications

• Proven experience in a management role within hospitality or contract catering.
• Strong commercial and operational awareness.
• A passion for food, service and people development.
• Excellent communication and client relationship skills.
• A hands-on, solutions-focused approach.

Responsibilities

• Lead the overall site operation.
• Manage service standards, budgets and day-to-day performance.
• Build strong relationships with clients and customers.
• Inspire, develop and support your team.
• Drive food quality, innovation and customer satisfaction.
• Manage cost controls and financial performance.
• Ensure compliance and company standards are maintained.
• Bring BM culture and energy to life on site.

Skills

Hospitality management

Commercial awareness

Operations leadership

People development

Communication skills

Problem solving

Job description

• Compensation: GBP 55,000 - GBP 60,000 - yearly

Company Description

Location:1 St Giles High St, London WC2H 8NU

Salary: Up to £60,000 per annumContract: Full time - Permanent

Start Date: 4th December. This is a full-time position, working Monday to Friday.

Lead a site, inspire a team, shape the experience

We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for.

This is an exciting opportunity for a strong hospitality leader who is passionate about people, operational excellence, innovation and client relationships.

Job Description

What you’ll be doing

• Leading the overall site operation
• Managing service standards, budgets and day-to-day performance
• Building strong relationships with clients and customers
• Inspiring, developing and supporting your team
• Driving food quality, innovation and customer satisfaction
• Managing cost controls and financial performance
• Ensuring compliance and company standards are maintained
• Bringing BM culture and energy to life on site

Qualifications

What we’re looking for

• Proven experience in a management role within hospitality or contract catering
• Strong commercial and operational awareness
• A passion for food, service and people development
• Excellent communication and client relationship skills
• A hands‑on, solutions‑focused approach

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.