BM Caterers - General Manager

BM Caterers; Greater London; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Birthday day off

Michelin-starred chef masterclasses

Fully funded development courses (Lv 2

Fully funded development courses (Lv 3

Fully funded development courses (Lv 4

Fully funded development courses (Lv 5

Fully funded development courses (Lv 6

Fully funded development courses (Lv 7

Apprenticeship and career development

Freedom Friday – volunteer day

Free lunch on shift

Discounts and cashback

Cycle-to-work scheme

Mental health app access

Enhanced parental leave

Fertility leave

Grandparent leave

Wedding/commitment day leave

Pension and life assurance

Job summary

BM Caterers in London is seeking a seasoned General Manager to lead one of our sites, delivering outstanding food, service and culture at 1 St Giles High St, London WC2H 8NU. This full-time permanent role is based on a Monday–Friday schedule with a start date of 4 December.

You will oversee site operations, maintain service standards, budgets and performance, and build strong relationships with clients while inspiring and developing your team to excel in hospitality excellence.

Qualifications

• Proven experience in a management role within hospitality or contract catering.
• A confident, engaging leadership style.
• Strong commercial and operational awareness.
• A passion for food, service and people development.
• Excellent communication and client relationship skills.
• A hands-on, solutions-focused approach.

Responsibilities

• Leading the overall site operation.
• Managing service standards, budgets and day-to-day performance.
• Building strong relationships with clients and customers.
• Inspiring, developing and supporting your team.
• Driving food quality, innovation and customer satisfaction.
• Managing cost controls and financial performance.
• Ensuring compliance and company standards are maintained.
• Bringing BM culture and energy to life on site.

Skills

Leadership

Hospitality management

Commercial awareness

Food and service passion

Communication

Team development

Job description

General Manager – BM Caterers

Location: 1 St Giles High St, London WC2H 8NU

Contract: Full time - Permanent

Start Date: 4th December. This is a full-time position, working Monday to Friday.

Lead a Site, Inspire a Team, Shape The Experience
We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for.

General Manager – BM Caterers
Location: 1 St Giles High St, London WC2H 8NU
Salary: Up to £60,000 per annum Contract: Full time - Permanent
Start Date: 4th December. This is a full-time position, working Monday to Friday.
Lead a Site, Inspire a Team, Shape The Experience
We’re looking for an experienced General Manager to lead one of our sites and help deliver the food, service and culture BM Caterers is known for.
This is an exciting opportunity for a strong hospitality leader who is passionate about people, operational excellence, innovation and client relationships.
Job Description
What you’ll be doing

1. Leading the overall site operation
2. Managing service standards, budgets and day-to-day performance
3. Building strong relationships with clients and customers
4. Inspiring, developing and supporting your team
5. Driving food quality, innovation and customer satisfaction
6. Managing cost controls and financial performance
7. Ensuring compliance and company standards are maintained
8. Bringing BM culture and energy to life on site

Qualifications
What we’re looking for

1. Proven experience in a management role within hospitality or contract catering
2. A confident, engaging leadership style
3. Strong commercial and operational awareness
4. A passion for food, service and people development
5. Excellent communication and client relationship skills
6. A hands-on, solutions-focused approach

Additional Information
Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?
Join us and find your happy career in a happy place.
At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.