BM Caterers - General Assistant

BM Caterers; Greater London; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Birthday day off

Michelin masterclasses

Development courses levels 2–7

Apprenticeship and career development

Freedom Friday – paid volunteering day

Free lunch on shift

Discounts & cashback

Cycle-to-work

Mental Health App access

Enhanced parental leave

Fertility leave

Grandparent leave

Wedding/commitment day leave

Pension and life assurance

Job summary

BM Caterers is hiring a General Assistant to join a fast-paced team focused on friendly customer service and high quality food presentation.

We’re looking for someone who enjoys helping customers, works well with colleagues, and takes pride in maintaining clean service areas and accurate payment handling. Experience in hospitality or customer service is useful and welcomed.

Qualifications

• Friendly and helpful attitude.
• Good communication and listening skills.
• Team-focused and collaborative.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and well stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining presentation standards.
• Following food safety and health and safety procedures.
• Working closely with your team to keep service running smoothly.

Skills

Customer service

Communication

Team player

Attention to detail

Hospitality experience

Cash handling

Job description

General Assistant – BM Caterers

Location: [Insert location] Salary: [Insert salary] Contract: [Full time / Part time / Permanent]

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you’ll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detail
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Qualifications

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detail
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.