BM Caterers - General Assistant

WSH Group; Ospringe; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starred Ch

Development courses (Levels 2-7)

Volunteer day off (Freedom Friday)

Free lunch on shift

Staff discounts

Cycle-to-work

Mental health app access

Enhanced parental leave

Leave for fertility treatment

Grandparent leave

Wedding/commitment day leave

Pension and life assurance

Job summary

BM Caterers is seeking a General Assistant for the Oare Road site in Faversham, Kent. This part-time, permanent role offers 20 hours per week across 5 days, with possible evenings and weekend shifts, and includes a focus on presentation and customer service.

You will deliver friendly service, keep counters and service areas clean, handle tills, and support food and drink service while following food safety procedures. Teamwork is essential.

Qualifications

• Positive attitude and friendly approach to customers.
• Strong communication and listening skills.
• Team-focused mindset with ability to work collaboratively.
• Good attention to detail in fast-paced environment.
• Confidence handling customers and cash transactions.

Responsibilities

• Delivering friendly, efficient service to customers.
• Keeping counters, chillers and service areas clean and well stocked.
• Supporting food and drink service throughout the day.
• Using tills and handling payments accurately.
• Maintaining excellent presentation standards.
• Following food safety and health and safety procedures.
• Working closely with your team to keep service running smoothly.

Skills

Positive attitude

Communication

Team-focused

Attention to detail

Customer-facing

Hospitality experience

Job description

General Assistant – BM Caterers

Location: Oare Road, Faversham, Kent, ME13 7TW

Salary: 13.00

Contract: Part Time / Permanent

Shifts: 5 days out of 7 days (20 hours per week).

Availability to cover evenings and weekends when required.

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

What you’ll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detail
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Good attention to detail
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.