BM Caterers - General Assistant

WSH Group; Stocking Pelham; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Fully funded development courses (Lv 2

27

Job summary

BM Caterers is seeking a General Assistant to deliver friendly, efficient service in a fast-paced setting. You will keep counters and service areas clean, support food and drink service, use tills, and maintain presentation standards, while following safety procedures.

The role emphasises teamwork, excellent communication, and a positive attitude. Prior hospitality or customer service experience is useful for success in our customer-focused environment.

Qualifications

• Positive and helpful attitude required.
• Strong communication and listening skills.
• Team-focused approach for busy service periods.
• Confidence in customer-facing environments is essential.
• Hospitality, catering or customer service experience is useful.

Responsibilities

• Deliver friendly, efficient service to customers.
• Keep counters, chillers and service areas clean and stocked.
• Support food and drink service throughout the day.
• Use tills and handle payments accurately.
• Maintain excellent presentation standards.
• Follow food safety and health and safety procedures.
• Work closely with your team to keep service running smoothly.

Skills

Positive attitude

Communication skills

Teamwork

Customer-facing confidence

Hospitality experience helpful

Tools

POS system

Job description

Contract: 40 hours per week

Great service starts with great people

We’re looking for a General Assistant who enjoys working with people, takes pride in presentation and loves being part of a team.

At BM Caterers, every interaction matters. This is a brilliant opportunity for someone who wants to work in a friendly, fast-paced environment where customer service, food quality and teamwork are at the heart of what we do.

Job Description

What you’ll be doing

• Delivering friendly, efficient service to customers
• Keeping counters, chillers and service areas clean and well stocked
• Supporting food and drink service throughout the day
• Using tills and handling payments accurately
• Maintaining excellent presentation standards
• Following food safety and health and safety procedures
• Working closely with your team to keep service running smoothly

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Qualifications

What we’re looking for

• A positive and helpful attitude
• Great communication and listening skills
• A team-focused approach
• Confidence in a customer-facing environment
• Previous hospitality, catering or customer service experience is useful

Additional Information

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.