Biometrics Analyst

JR United Kingdom; Peterborough; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Une entreprise innovante spécialisée dans la vérification biométrique recherche un Analyste des Opérations Biométriques pour se joindre à son équipe. Le candidat optimisera les systèmes biométriques, travaillera avec des équipes techniques et analysera la performance du système. Des avantages intéressants, y compris des actions et des programmes de bien-être, sont offerts.

Benefits

25 jours de congés annuels plus 8 jours fériés

Actions de croissance après probation

Régimes de salaire sacrifice

Assurance santé privée

Travail à l'étranger

Qualifications

• Expérience avec BigQuery et optimisation de requêtes.
• Capacité à comprendre des systèmes complexes et les interactions des composants.
• Compétences en communication avec des équipes techniques et non techniques.

Responsibilities

• Optimiser la plateforme biométrique en analysant les performances.
• Collaborer avec les équipes produit pour évaluer les impacts des déploiements.
• Aider les équipes de support à résoudre les problèmes de performance.

Skills

Problem-solving

Communication

Analytical skills

Organizational skills

Tools

BigQuery

Job description

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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers, working with fantastic customers across various industry sectors. Our technology is used by organizations such as the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.

Diversity at iProov reflects the customers we serve, with principles of equality and inclusion at our core. We embrace differences, create possibilities, and grow together. We foster a culture where individuals of all backgrounds feel confident to bring their whole selves to work, feel included, and are empowered to contribute fully to our purpose.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits

iProov has continued to scale rapidly this year and is hiring a Biometric Operations Analyst to join our Science team.

How you can make an impact

• Optimize the biometric platform by understanding the impact of configuration and model changes, identifying under-performing models, and working with product teams to prioritize impactful work.
• Facilitate deployment of new biometric systems/models by collaborating with model engineers, evaluating systems, understanding deployment impacts, optimizing configurations, and tracking performance.
• Design and utilize analysis and diagnostic tools by working with the Data Team, communicating trends, tuning alerting systems, contributing to internal tooling, and addressing bias within the platform.
• Assist support teams in investigating customer concerns by understanding the biometric platform, managing tickets, and analyzing performance issues.
• Collaborate with Product and Engineering teams to mitigate risks associated with front-end changes through data analysis and providing guidance.

What we would like to see from you

• Experience with BigQuery, handling large data sets, and query optimization.
• Understanding of complex systems and component interactions.
• Strong analytical and organizational skills.
• Excellent communication and collaboration abilities with both technical and non-technical teams.
• Problem-solving skills, curiosity, and eagerness to learn.

Benefits include 25 days annual leave plus 8 bank holidays, growth shares after passing probation, salary sacrifice schemes (Pension, Cycle to Work, Electric Car), nursery scheme, work overseas perk, life assurance, private healthcare options, flexible hybrid working, and various wellness programs and discounts.

Note: Due to our work nature, candidates may need to pass a UK Security Clearance check, contingent on meeting UK security criteria.