Biometrics Analyst

JR United Kingdom; Bedford; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A technology company based in London is seeking a Biometric Operations Analyst to play a key role in optimizing their biometric platform. The successful candidate will work with product teams, manage deployments, and analyze performance to ensure the systems meet organizational standards. This hybrid role offers competitive compensation, equity opportunities, and various benefits, including participation in a culture that values growth and inclusivity.

Benefits

Generous annual leave

Pension schemes

Flexible working

Private health options

Wellness perks

Qualifications

• Experience with BigQuery for working with large datasets.
• Strong analytical, organizational, and problem-solving skills.
• Ability to navigate complex systems.

Responsibilities

• Optimize the biometric platform by analyzing configuration and model changes.
• Facilitate deployment of new biometric systems/models.
• Collaborate with Product and Engineering teams to analyze potential risks.

Skills

Analytical skills

Organizational skills

Problem-solving skills

Communication skills

Curiosity

Tools

BigQuery

Job description

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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across various industry sectors, including the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS, and many more.

Diversity at iProov reflects the customers we serve, holding principles of equality and inclusion at our core. We embrace differences, create possibilities, and grow together. We foster a culture where individuals of all backgrounds feel confident, included, and able to contribute fully to our purpose.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Compensation: £40k-£45k (Base) + 10% Company Performance Bonus + Equity + Wider iProov Benefits

iProov is scaling rapidly and is hiring a Biometric Operations Analyst to join our Science team.

How you can make an impact

• Optimize the biometric platform by understanding the impact of configuration and model changes, identifying under-performing models, and working with product teams to prioritize impactful work.
• Facilitate deployment of new biometric systems/models, ensuring thorough evaluation, understanding deployment impact, optimizing configuration, and tracking performance.
• Design and utilize analysis and diagnostic tools in collaboration with the Data Team, communicate trends, tune alert systems, contribute to internal tooling, and work to eliminate bias within the platform.
• Support team investigations into customer concerns by managing tickets, understanding the platform, and analyzing performance issues.
• Collaborate with Product and Engineering teams to mitigate risks associated with front-end changes through analysis and guidance.

What we would like to see from you

• Experience with BigQuery for working with large datasets and query optimization.
• Ability to navigate complex systems and understand component interactions.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and collaboration abilities across technical and non-technical teams.
• Curiosity and eagerness to learn.

Additional benefits include generous annual leave, growth shares, pension schemes, flexible working, private health options, and various wellness perks. Due to the nature of our work, passing a UK Security Clearance may be required, subject to eligibility.