Biometrics Analyst

JR United Kingdom; Milton Keynes; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading technology company is seeking a Biometric Operations Analyst to optimize their biometric platform and aid in the deployment of new systems. This role involves extensive collaboration with various teams to enhance operational efficiency and improve performance metrics. The ideal candidate will have experience with data analysis tools, particularly BigQuery, and strong analytical and problem-solving abilities. In return, the company offers a competitive salary, performance bonuses, and an array of benefits including flexible working and health perks.

Benefits

25 days annual leave + 8 bank holidays

Growth Shares after 6 months

Salary sacrifice schemes

Flexible hybrid working

Office perks: free coffee, biscuits

Private health, dental, optical

Gym discounts, travel discounts

Qualifications

• Experience with BigQuery and large data set analysis.
• Understanding of complex system interactions.
• Curious, eager to learn, and collaborative.

Responsibilities

• Optimize the biometric platform by identifying underperforming models.
• Facilitate deployment of new biometric systems/models.
• Support customer issue investigation by managing tickets.

Skills

Data analysis

Analytical skills

Problem-solving skills

Communication skills

Tools

BigQuery

Job description

Social network you want to login/join with:

iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers, working with renowned clients across various sectors, including the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, and governments of Australia and Singapore, along with financial institutions like UBS.

Diversity at iProov reflects our commitment to equality and inclusion. We foster a culture where individuals from all backgrounds feel confident, included, and empowered to bring their full selves to work, contributing to our collective success.

The Role

Reports to: Biometric Operations Lead

Location: London, UK (Hybrid - at least once a week)

Salary: £40k-£45k (Base) + 10% Performance Bonus + Equity + Benefits

We are hiring a Biometric Operations Analyst to join our Science team as part of our rapid growth this year.

Key Responsibilities

1. Optimize the biometric platform by understanding configuration impacts, identifying underperforming models, and working with product teams to improve performance.
2. Facilitate deployment of new biometric systems/models, ensuring thorough evaluation, optimizing configurations, and tracking performance post-deployment.
3. Design and utilize analysis and diagnostic tools, collaborate with Data Team, communicate trends, and work to eliminate bias within the platform.
4. Support customer issue investigation by managing tickets, understanding platform performance, and resolving concerns.
5. Collaborate with Product and Engineering teams to assess and mitigate risks associated with front-end changes.

Ideal Candidate Profile

• Experience with BigQuery and large data set analysis
• Understanding of complex system interactions
• Strong analytical, organizational, and problem-solving skills
• Excellent communication skills for technical and non-technical audiences
• Curious, eager to learn, and collaborative

Benefits

• 25 days annual leave + 8 bank holidays (additional days based on service)
• Growth Shares after 6 months
• Salary sacrifice schemes (Pension, Cycle to Work, Electric Car)
• Nursery Scheme, Work Overseas Perk, Life Assurance, SmartHealth, and more
• Flexible hybrid working
• Office perks: free coffee, biscuits, discounts, well-being sessions

Additional Perks via Vitality Programme

• Private health, dental, optical
• Gym discounts, Apple Watch discounts, cinema tickets, travel discounts, cashback offers, and more

Due to the nature of our work, passing UK Security Clearance may be required, contingent on eligibility.