Billing Team Manager

Creative Support; Stockport; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

25 days Annual Leave

Job summary

Creative Support in Stockport (Greater Manchester) is seeking a Billing Team Manager to lead the Billing function within our Finance Department. You will manage your own caseload of billing clients and lead the current team of Billing Leads, driving improvements in customer service and ensuring payments align with contractual terms.

The role requires strong leadership, experience in billing/sales ledger processes, and the ability to build effective relationships with operational and senior

Responsibilities

• Lead and develop the Billing team to meet service targets.
• Manage billing clients and KPIs to improve customer service.
• Ensure accounts are paid promptly in line with contracts.
• Collaborate with operational, senior managers and Local Authority teams.

Job description

Up To £35,197 Pa Based On Experience And Qualifications

Stockport, Greater Manchester

Full-Time, Part-Time

Creative Support, a national organisation with charitable status and a Registered Social Landlord, is dedicated to providing person-centred care, support, and housing to individuals across England. We are strengthening our Billing Team with the appointment of a Billing Team Manager, to lead and enhance the Billing function for the organisation.

In addition to managing your own caseload of billing clients, you will manage the current team of Billing Leads and develop and implement KPIs within the team in order to drive improvements in customer service, and ensure any customer billing requirements are met, and accounts are paid promptly in line with contractual terms.

The role will involve constructive enquiry and communication with operational and senior managers, ICBs and Local Authority Commissioning teams, and will require the ability to build effective relationships as this will be key to achieving good outcomes in the role.

This is an opportunity to implement your knowledge of billing and sales ledger management and processes, together with exceptional leadership skills, to enhance the performance of the team, and to support all team members with their own skills and development.

The Billing team is part of our Finance Department based at our Head Office in Stockport, located in close proximity to transport links into Manchester City Centre, with Stockport train station a 10-minute walk away.

On successful completion of the probationary period, we offer support with relevant professional development and training.

Vacancy Reference Number: 96073

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

We are a passionate, inclusive, and anti-racist organisation – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.

Benefits of working with Creative Support include a probationary bonus, pension contributions and 25 days Annual Leave.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas