Billing Team Manager: Lead Billing & Service Excellence

Creative Support; Stockport; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Probationary bonus

Pension contributions

25 days Annual Leave

Job summary

Creative Support in Stockport (Greater Manchester) is seeking a Billing Team Manager to lead the Billing function within our Finance Department. You will manage your own caseload of billing clients and lead the current team of Billing Leads, driving improvements in customer service and ensuring payments align with contractual terms.

The role requires strong leadership, experience in billing/sales ledger processes, and the ability to build effective relationships with operational and senior

Responsibilities

• Lead and develop the Billing team to meet service targets.
• Manage billing clients and KPIs to improve customer service.
• Ensure accounts are paid promptly in line with contracts.
• Collaborate with operational, senior managers and Local Authority teams.

Job description

Creative Support in Stockport (Greater Manchester) is seeking a Billing Team Manager to lead the Billing function within our Finance Department. You will manage your own caseload of billing clients and lead the current team of Billing Leads, driving improvements in customer service and ensuring payments align with contractual terms.

The role requires strong leadership, experience in billing/sales ledger processes, and the ability to build effective relationships with operational and senior