Billing Administrator

Gem Partnership Ltd; Lancashire; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Gem Partnership Ltd in Manchester is seeking a Billing Administrator to support monthly invoicing and related activities in a hybrid role, combining 3 days in the office with 2 days from home.

You will raise invoices (annual and ad-hoc), manage legal invoices, handle billing queries, and contribute to process improvements while supporting credit control as needed.

Qualifications

• 3+ years of experience in manual billing.
• Confident communicator at all levels.
• Able to push back when needed to manage stakeholder expectations.
• Resilient, willing to listen and learn from feedback.
• Diligent, analytical with strong attention to detail.

Responsibilities

• Raise annual and ad-hoc invoices on Sage Intacct according to deadlines.
• Raise legal invoices.
• Respond to billing queries from external audiences and escalate issues to Billing Team Leader.
• Identify and flag opportunities to improve processes.
• Support the credit control process as required.

Skills

Billing

Sage Intacct

Communication

Attention to detail

Analytical

Tools

Sage Intacct

Job description

My client is a rapidly growing global organisation offering a range of services to the Financial and Professional Services sector. As part of their exciting growth plans, an opportunity exists to join their business in a Billing Administrator role.

The role is based in their Manchester office, offering hybrid working with 3 days in the office and 2 days from home once up to speed.

The Role

• Raise annual and ad-hoc invoices on Sage Intacct throughout the month adhering to agreed deadlines
• Raise legal invoices
• Respond to billing queries received from external audiences and escalate any issues or complaints to the Billing Team Leader
• Identify and flag process improvements
• Support the credit control process as required

The Person

• 3 years+ relevant experience with exposure to manual billing
• Proactive character who can communicate confidently at all levels
• Able to say 'no' if needs be to ensure expectations of senior stakeholders are not mismanaged
• Resilience, willingness to listen, learn and incorporate feedback
• Diligent, analytical with excellent attention to detail without loss of pace

We are committed to fair, consistent, and inclusive recruitment practices, and all applications are reviewed in line with relevant employment legislation and our equal opportunities principles.