Billing Administrator

Gem Partnership; Failsworth; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Gem Partnership is seeking a Billing Administrator for a 12 month FTC in Manchester with hybrid working. You will raise invoices in Sage Intacct, respond to billing queries, and help with credit control while ensuring accurate, timely billing and stakeholder satisfaction.

The role requires 3+ years of billing experience, strong communication, and meticulous attention to detail to support a growing global services business.

Qualifications

• 3+ years experience with exposure to manual billing.
• Confident communication at all levels.
• Ability to say no to manage expectations.
• Resilience and willingness to learn.
• Diligent, analytical with strong attention to detail.

Responsibilities

• Raise annual and ad-hoc invoices on Sage Intacct throughout the month adhering to agreed deadlines
• Raise legal invoices
• Respond to billing queries received from external audiences and elevate any issues or complaints to the Billing Team Leader
• Identify and flag process improvements
• Support the credit control process as required

Skills

Billing experience

Communication

Assertiveness

Resilience

Attention to detail

Tools

Sage Intacct

Job description

Role

Billing Administrator - 12 month FTC
Salary: £28,000 - £34,000 + Circa 10% bonus + Excellent Benefits
Location: Manchester (hybrid working)
My client is a rapidly growing global organisation offering a range of services to the Financial and Professional Services sector. As part of their exciting growth plans, an opportunity exists to join their business in a Billing Administrator role.

Responsibilities

• Raise annual and ad-hoc invoices on Sage Intacct throughout the month adhering to agreed deadlines
• Raise legal invoices
• Respond to billing queries received from external audiences and elevate any issues or complaints to the Billing Team Leader
• Identify and flag process improvements
• Support the credit control process as required

Requirements

• 3 years+ relevant experience with exposure to manual billing
• Proactive character who can communicate confidently at all levels
• Able to say 'no' if needs be to ensure expectations of senior stakeholders are not mismanaged
• Resilience, willingness to listen, learn and incorporate feedback
• Diligent, analytical with excellent attention to detail without loss of pace

Location & Working Arrangement

The role is based in their Manchester office, offering hybrid working with 3 days in the office and 2 days from home once up to speed.

We are committed to fair, inclusive, and equitable recruitment practices and welcome applications from all suitably qualified individuals.