Billing Administrator

Mitie Group; South Yorkshire; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover up to 4x salary

Enhanced pension contributions

Save-as-you-earn scheme

Job summary

Mitie Cleaning & Hygiene Services in Gloucester is seeking two Billing Administrators on a 6-month FTC to support the Billing and Finance teams with accurate invoicing.

You will process customer invoices, upload to portals, validate billing data, and resolve discrepancies as part of a major platform migration within the Water division.

The role requires Excel proficiency, strong communication, and teamwork with operations and finance to ensure timely invoicing and successful cash collection.

Qualifications

• Previous billing/finance administration or accounts receivable experience.
• Proficient in Microsoft Excel and Microsoft Office applications.
• Strong communication and interpersonal skills for cross-functional collaboration.

Responsibilities

• Process and issue customer invoices across multiple entities in line with billing cycles.
• Upload invoices to customer portals within required timescales.
• Validate billing data for accuracy prior to invoice generation.
• Investigate and resolve billing discrepancies and internal queries.
• Identify and escalate system or process issues affecting invoicing.
• Coordinate with operations to obtain supporting documentation for billing.

Skills

Billing experience

Finance administration

Tools

Microsoft Excel

Microsoft Office

Job description

Better places, thriving communities.

ROLE:

Billing Administrator (FTC 6 months)

HOURS:

40 hours a week

LOCATION:

Gloucester

SALARY:

£25,000-£30,000

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for two Billing Administrators to provide efficient and accurate billing support to the Billing and Finance teams.

As part of a major business transformation programme, legacy billing platforms across the Water division of Marlowe Environmental Services are being migrated into a single billing platform. This role will support additional billing controls, validation checks and reconciliation activities to ensure invoicing accuracy, customer satisfaction and cash collection performance are maintained throughout the transition.

Role Responsibilities

• Process and issue customer invoices across multiple entities in line with scheduled and ad hoc billing cycles.
• Upload invoices to customer portals within agreed timescales and customer requirements.
• Validate billing data to ensure accuracy, completeness and compliance prior to invoice generation.
• Investigate and resolve billing discrepancies, exceptions and internal billing queries.
• Identify and elevate system or process issues that prevent timely invoice production.
• Liaise with operational teams to obtain supporting documentation and updates required for billing activities.

Required Qualifications

• Previous experience in a billing, finance administration, accounts receivable or similar finance-related role.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Strong communication and interpersonal skills with the ability to build effective relationships across operational and finance teams.

What's in it for you?

• High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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