Billing Administrator

Mitie; Gloucester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Job summary

Mitie is seeking two Billing Administrators for a six-month Fixed-Term Contract in Gloucester. You will support the Billing and Finance teams by processing invoices, validating billing data, and resolving discrepancies during a major system migration within the Water division.

Ideal candidates have prior billing/finance admin experience, strong Excel skills, and excellent communication to collaborate with operations and finance colleagues. This role is on-site in Gloucester with full-time hours.

Qualifications

• Experience in billing or accounts receivable is preferred.
• Proficiency in Excel and MS Office.
• Strong communication and relationship-building with teams.

Responsibilities

• Process and issue customer invoices across multiple entities.
• Upload invoices to customer portals within required timescales.
• Validate billing data for accuracy and completeness.
• Investigate and resolve billing discrepancies and queries.
• Identify system or process issues affecting invoice production.
• Liaise with operational teams to obtain required documentation.

Skills

Billing

Communication

Data entry

Tools

Microsoft Excel

Microsoft Office

Job description

ROLE: Billing Administrator (FTC 6 months)HOURS: 40 hours a weekLOCATION: Gloucester

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for two Billing Administrators to provide efficient and accurate billing support to the Billing and Finance teams.

As part of a major business transformation programme, legacy billing platforms across the Water division of Marlowe Environmental Services are being migrated into a single billing platform. This role will support additional billing controls, validation checks and reconciliation activities to ensure invoicing accuracy, customer satisfaction and cash collection performance are maintained throughout the transition.

Role Responsibilities:

• Process and issue customer invoices across multiple entities in line with scheduled and ad hoc billing cycles.
• Upload invoices to customer portals within agreed timescales and customer requirements.
• Validate billing data to ensure accuracy, completeness and compliance prior to invoice generation.
• Investigate and resolve billing discrepancies, exceptions and internal billing queries.
• Identify and elevate system or process issues that prevent timely invoice production.
• Liaise with operational teams to obtain supporting documentation and updates required for billing activities.

Required Qualifications:

• Previous experience in a billing, finance administration, accounts receivable or similar finance-related role.
• Proficient in Microsoft Excel and other Microsoft Office applications.
• Strong communication and interpersonal skills with the ability to build effective relationships across operational and finance teams.

What's in it for you?

• High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).