Billing Administrator

GEM Partnership; Manchester; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

GEM Partnership in Manchester is seeking a Billing Administrator on a 12-month fixed-term contract to join a growing global business serving Financial and Professional Services clients.

You will raise invoices in Sage Intacct, handle billing queries, support credit control and drive process improvements with a proactive, detail‑oriented approach. Hybrid role with 3 days in the office and 2 from home.

Qualifications

• 3+ years of relevant billing experience
• Confident, proactive communicator at all levels
• Able to push back to protect stakeholder expectations
• Resilient and open to feedback
• Diligent, analytical with strong attention to detail

Responsibilities

• Raise annual and ad-hoc invoices in Sage Intacct by deadlines
• Raise legal invoices
• Respond to billing queries from external audiences and escalate when needed
• Identify and implement billing process improvements
• Support the credit control process as required

Skills

Billing experience

Stakeholder communication

Attention to detail

Analytical mindset

Resilience

Tools

Sage Intacct

Job description

Role: Billing Administrator - 12 month FTC

Salary: £28,000 - £34,000 + Circa 10% bonus + Excellent Benefits

Location: Manchester (hybrid working)

My client is a rapidly growing global organisation offering a range of services to the Financial and Professional Services sector. As part of their exciting growth plans, an opportunity exists to join their business in a Billing Administrator role.

The Role

• Raise annual and ad-hoc invoices on Sage Intacct throughout the month adhering to agreed deadlines
• Raise legal invoices
• Respond to billing queries received from external audiences and upscale any issues or complaints to the Billing Team Leader
• Identify and flag process improvements
• Support the credit control process as required

The Person

• 3 years+ relevant experience with exposure to manual billing
• Proactive character who can communicate confidently at all levels
• Able to say 'no' if needs be to ensure expectations of senior stakeholders are not mismanaged
• Resilience, willingness to listen, learn and incorporate feedback
• Diligent, analytical with excellent attention to detail without loss of pace

The role is based in their Manchester office, offering hybrid working with 3 days in the office and 2 days from home once up to speed.

We are committed to fair, inclusive, and equitable recruitment practices and welcome applications from all suitably qualified individuals.