Billing Analyst - Hybrid (12m FTC)

Gem Partnership; Failsworth; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Gem Partnership is seeking a Billing Administrator for a 12 month FTC in Manchester with hybrid working. You will raise invoices in Sage Intacct, respond to billing queries, and help with credit control while ensuring accurate, timely billing and stakeholder satisfaction.

The role requires 3+ years of billing experience, strong communication, and meticulous attention to detail to support a growing global services business.

Qualifications

• 3+ years experience with exposure to manual billing.
• Confident communication at all levels.
• Ability to say no to manage expectations.
• Resilience and willingness to learn.
• Diligent, analytical with strong attention to detail.

Responsibilities

• Raise annual and ad-hoc invoices on Sage Intacct throughout the month adhering to agreed deadlines
• Raise legal invoices
• Respond to billing queries received from external audiences and elevate any issues or complaints to the Billing Team Leader
• Identify and flag process improvements
• Support the credit control process as required

Skills

Billing experience

Communication

Assertiveness

Resilience

Attention to detail

Tools

Sage Intacct

Job description

Gem Partnership is seeking a Billing Administrator for a 12 month FTC in Manchester with hybrid working. You will raise invoices in Sage Intacct, respond to billing queries, and help with credit control while ensuring accurate, timely billing and stakeholder satisfaction.

The role requires 3+ years of billing experience, strong communication, and meticulous attention to detail to support a growing global services business.