Billing Administrator

Reed Specialist Recruitment; Greater London; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Annual bonus

Healthcare benefits

Life assurance

Income protection

Employee discounts

Ongoing training and development

Supportive and collaborative team

Excellent long-term career prospects

Job summary

Reed Specialist Recruitment is recruiting on behalf of a growing North London organisation to fill a Billing Administrator role. You will support the billing function, maintain customer accounts and ensure accurate invoicing while handling queries via phone and email.

The role offers a competitive salary, annual bonus, healthcare benefits and life assurance, with ongoing training and a collaborative team culture for long-term career development.

Qualifications

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong communication skills, both written and verbal
• Excellent Customer Service Skills
• A professional and confident telephone manner
• Good Microsoft Office skills, particularly Excel, Outlook and Word
• Strong organisational and time management skills
• The ability to prioritise workload and meet deadlines
• A positive, flexible and team-oriented approach

Responsibilities

• Processing and maintaining customer account information
• Supporting billing and invoicing activities
• Handling customer billing queries via phone and email
• Updating internal systems and databases accurately
• Assisting with customer payments and account balances
• Investigating and resolving account queries
• Producing and checking reports to ensure billing accuracy
• Ensuring processes are completed in line with company procedures
• Providing general administrative support to the wider team
• Assisting with a variety of operational and ad hoc tasks

Skills

Attention to detail

Communication skills

Customer service

Telephone manner

Organisational skills

Time management

Teamwork

Prioritisation

Tools

Excel

Outlook

Word

Job description

Billing Administrator

30,000 - 33,000 North London Full Time Permanent

Are you an organised and detail-driven Administrator looking for your next opportunity?

Do you enjoy working in a fast-paced environment where accuracy, customer service and attention to detail are key?

Reed are recruiting on behalf of a growing and successful organisation seeking a Billing Administrator to join their established team. This is a fantastic opportunity to join a business that values its people, offers excellent benefits and can provide genuine long-term career development.

The Role

As a Billing Administrator, you will play a key role in supporting the billing function, ensuring customer accounts are maintained accurately and billing processes run smoothly.

Your responsibilities will include:

• Processing and maintaining customer account information
• Supporting billing and invoicing activities
• Handling customer billing queries via phone and email
• Updating internal systems and databases accurately
• Assisting with customer payments and account balances
• Investigating and resolving account queries
• Producing and checking reports to ensure billing accuracy
• Ensuring processes are completed in line with company procedures
• Providing general administrative support to the wider team
• Assisting with a variety of operational and ad hoc tasks

About You

To be successful in this role, you will have:

• Previous administration experience
• Excellent attention to detail and accuracy
• Strong communication skills, both written and verbal
• Excellent Customer Service Skills
• A professional and confident telephone manner
• Good Microsoft Office skills, particularly Excel, Outlook and Word
• Strong organisational and time management skills
• The ability to prioritise workload and meet deadlines
• A positive, flexible and team-oriented approach

Experience within a billing, finance administration, customer service or office administration environment would be beneficial, but not essential.

What's in It for You?

• Salary of 30,000 - 33,000
• Annual bonus opportunity
• Healthcare benefits
• Life assurance
• Income protection
• Employee discount schemes
• Ongoing training and development
• Supportive and collaborative team culture
• Excellent long-term career prospects