Billing & Accounts Administrator — Bonus, Benefits & Growth

Confidential; Greater London; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Annual bonus opportunity

Healthcare benefits

Life assurance

Income protection

Employee discount schemes

Ongoing training and development

Supportive and collaborative team

Job summary

Confidential is seeking a Billing Administrator in North London to join a busy team. The role focuses on processing and maintaining customer accounts, supporting invoicing, and handling billing queries with a strong emphasis on accuracy and excellent service.

The ideal candidate will have admin experience, be highly organised, and comfortable using Excel, Outlook and Word. This permanent role offers competitive salary and progression opportunities.

Qualifications

• Previous administration experience.
• Excellent attention to detail and accuracy.
• Strong communication skills, both written and verbal.
• Excellent customer service skills.
• A professional and confident telephone manner.
• Good Microsoft Office skills, particularly Excel, Outlook and Word.
• Strong organisational and time management skills.

Responsibilities

• Processing and maintaining customer account information.
• Supporting billing and invoicing activities.
• Handling customer billing queries via phone and email.
• Updating internal systems and databases accurately.
• Assisting with customer payments and account balances.
• Investigating and resolving account queries.
• Producing and checking reports to ensure billing accuracy.
• Ensuring processes are completed in line with company procedures.
• Providing general administrative support to the wider team.
• Assisting with a variety of operational and ad hoc tasks.

Skills

Administration experience

Attention to detail

Communication skills

Customer service

Telephone manner

MS Office (Excel, Outlook, Word)

Organisation & time management

Tools

Excel

Outlook

Word

Job description

Confidential is seeking a Billing Administrator in North London to join a busy team. The role focuses on processing and maintaining customer accounts, supporting invoicing, and handling billing queries with a strong emphasis on accuracy and excellent service.

The ideal candidate will have admin experience, be highly organised, and comfortable using Excel, Outlook and Word. This permanent role offers competitive salary and progression opportunities.