Billing Administrator

SCG Connected; Dummer; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

21 days holiday

Birthday day off

Onsite parking

Annual salary review

Employee referral bonus

Canteen with croissants

Job summary

SCG Connected is seeking a Billing Administrator to join our team in Dummer, Basingstoke. You will ensure customers are billed accurately and on-time each month, updating charges and handling customer queries after monthly invoices.

The role involves maintaining customer accounts, ensuring charges align to signed agreements, and collaborating with internal teams to streamline billing processes. Strong numeracy and attention to detail are essential.

Qualifications

• Strong attention to detail and ability to work on own initiative.
• Analytical thinker with a tenacious approach to tasks.
• Capable of finishing tasks without close supervision.

Responsibilities

• Add, remove and edit customer charges.
• Update invoices with PO numbers and sub-sites.
• Set up new customer accounts and ensure charges align with signed agreements.
• Keep customer preferences up to date.
• Ensure pre-billing processes are completed on time.
• Collaborate with internal teams to streamline processes.

Skills

Attention to detail

Initiative

Analytical skills

Task ownership

Communication

Professional demeanor

Personable

Numeracy

Literacy

Time management

Adaptability

Ms Office

Tools

Microsoft Office

Job description

Billing Administrator

Location: Dummer, Basingstoke

Salary: £26,000 – £30,000

We’re looking for a Billing Administrator to come on board and join our team in Dummer, Basingstoke. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of our customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.

Responsibilities:

• Adding, removing and editing customer charges
• Updating invoices with additional information e.g. purchase order numbers, sub-sites
• Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement
• Keeping customers preferences up to date.
• Ensuring that the process prior to billing being required has been completed fully
• Work with internal teams to streamline processes
• Supporting in the Bill Run
• Running and maintaining customer reports
• Creating ad-hoc bespoke reports based on Customer billing data

Skills Required:

• Strong attention to detail
• Works well on own initiative
• Strong analytic skills with a tenacious personality
• Complete finisher, able to take a task and follow it to the end without close supervision
• Strong sense of ownership
• Good communication to be able to verbalise findings and suggest solutions
• Polite and well mannered
• Confident happy personality, prepared to be innovative
• High level of numeracy and literacy
• Ability to work under time pressure and towards challenging targets
• Must be able to prioritise and manage their workload
• Have the ability to adapt to changing timelines
• Microsoft Office suite

Benefits:

• 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
• Extra day off for your birthday
• Buy holiday scheme
• Employee Assistance Programme
• Free onsite parking
• Enhanced company sick pay
• Discounted retail vouchers
• Reduced gym membership
• Annual salary review
• SCG mobile benefit
• Employee referral bonus
• Onsite subsidised canteen offering free croissants and freshly made soup

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.