Billing Administrator

SCG Connected; Basingstoke; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Billing Administrator in Basingstoke, where your attention to detail and strong communication skills will ensure accurate billing for our valued customers. This role offers the chance to manage customer accounts, streamline processes, and create insightful reports that drive efficiency. With a supportive team environment and a range of benefits, including extra holiday and an onsite canteen, this is an exciting opportunity to grow your career in a dynamic setting. If you thrive under pressure and are eager to make an impact, we want to hear from you!

Benefits

21 days holiday

Extra day off for birthday

Buy holiday scheme

Employee Assistance Programme

Free onsite parking

Enhanced company sick pay

Discounted retail vouchers

Reduced gym membership

Annual salary review

Employee referral bonus

Qualifications

• Strong attention to detail and ability to work independently.
• Excellent communication and analytic skills.

Responsibilities

• Manage customer billing and ensure accuracy of invoices.
• Support in the Bill Run and maintain customer reports.

Skills

Attention to detail

Analytic skills

Communication skills

Microsoft Office suite

Ability to work under pressure

Time management

Job description

Location: Dummer, Basingstoke

Salary: up to £26,000

We’re looking for a Billing Administrator to come on board and join our team in Dummer, Basingstoke. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of our customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.

Responsibilities:

• Adding, removing and editing customer charges
• Updating invoices with additional information e.g. purchase order numbers, sub-sites
• Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement
• Keeping customers preferences up to date.
• Ensuring that the process prior to billing being required has been completed fully
• Work with internal teams to streamline processes

• Supporting in the Bill Run
• Running and maintaining customer reports
• Creating ad-hoc bespoke reports based on Customer billing data

Skills Required:

• Strong attention to detail
• Works well on own initiative
• Strong analytic skills with a tenacious personality
• Completer finisher, able to take a task and follow it to the end without close supervision
• Strong sense of ownership
• Good communication to be able to verbalise findings and suggest solutions
• Polite and well mannered
• Confident happy personality, prepared to be innovative
• High level of numeracy and literacy
• Ability to work under time pressure and towards challenging targets
• Must be able to prioritise and manage their workload
• Have the ability to adapt to changing timelines
• Microsoft Office suite

Benefits:

• 21 days holiday – increasing to 22 days after 3 years and to 25 days after 5 years
• Extra day off for your birthday
• Buy holiday scheme
• Employee Assistance Programme
• Free onsite parking
• Enhanced company sick pay
• Discounted retail vouchers
• Reduced gym membership
• Annual salary review
• SCG mobile benefit
• Employee referral bonus
• Onsite canteen offering free croissants and freshly made soup