Bilingual Italian-English Customer Support Advisor - Hybrid

Concentrix; Belfast City District; Hybrid; GBP 14.000 - 21.000; Vollzeit

Benefits dieser Stelle

Discount on car and home insurance (AX

Refer a friend incentive

Employee Assist Program

Employee Stock Purchase Plan (ESPP)

Zusammenfassung

Concentrix is recruiting a Customer Support Advisor for our Primark team in Belfast. This full-time, permanent, hybrid role combines on-site days in Belfast City Centre with home working, across a 40-hour week on a rotating shift pattern from 8am to 12am, Monday to Sunday.

You will handle customer inquiries via social media and email, addressing missing orders, payments, product availability, and order changes or cancellations. Fluency in Italian and English is required.

Qualifikationen

• Minimum of 6 months customer service experience.
• Fluent in Italian and English.
• Fully flexible between 8am-12am (Mon-Sun).

Aufgaben

• Engage with customers via social media and email, handling inquiries such as missing orders, payment issues, product availability, and order changes or cancellations.

Kenntnisse

Customer service

Social media experience

Italian language

Jobbeschreibung

Concentrix is recruiting a Customer Support Advisor for our Primark team in Belfast. This full-time, permanent, hybrid role combines on-site days in Belfast City Centre with home working, across a 40-hour week on a rotating shift pattern from 8am to 12am, Monday to Sunday.

You will handle customer inquiries via social media and email, addressing missing orders, payments, product availability, and order changes or cancellations. Fluency in Italian and English is required.