Bilingual French-English Client Services Coordinator - London

Confidential; Greater London; Vor Ort; GBP 28.000 - 34.000; Vollzeit

Zusammenfassung

French Selection, London-based consultancy, is seeking a French bilingual Client Services Coordinator to support international clients from our Central London office. The role combines bilingual customer service, administration and operational coordination to ensure smooth, efficient handling of requests.

You will draft correspondence in French and English, manage client documents, update databases and CRM, and coordinate communications with partners and French public bodies.

Qualifikationen

• Fluent in both French and English with excellent written and spoken communication.
• Experience in customer service, administration, coordination or a similar client-facing role.
• Highly organised with strong attention to detail and the ability to manage multiple tasks.
• Confident dealing with clients and external contacts professionally.
• Proactive and reliable with a calm approach to changing priorities.

Aufgaben

• Respond clearly and politely to customer requests
• Prepare, file, and maintain client documentation with accuracy and attention to detail
• Update and manage databases, CRM systems, and tracking tools
• Coordinate and follow up on communications with partners and French public bodies
• Draft professional correspondence and emails in both French and English

Kenntnisse

Bilingual FR/EN

Customer service

Administration

Coordination

CRM

Tools

CRM systems

Microsoft Office

Jobbeschreibung

French Selection, London-based consultancy, is seeking a French bilingual Client Services Coordinator to support international clients from our Central London office. The role combines bilingual customer service, administration and operational coordination to ensure smooth, efficient handling of requests.

You will draft correspondence in French and English, manage client documents, update databases and CRM, and coordinate communications with partners and French public bodies.