French Bilingual Client Services Coordinator

Confidential; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

French Selection, London-based consultancy, is seeking a French bilingual Client Services Coordinator to support international clients from our Central London office. The role combines bilingual customer service, administration and operational coordination to ensure smooth, efficient handling of requests.

You will draft correspondence in French and English, manage client documents, update databases and CRM, and coordinate communications with partners and French public bodies.

Qualifications

• Fluent in both French and English with excellent written and spoken communication.
• Experience in customer service, administration, coordination or a similar client-facing role.
• Highly organised with strong attention to detail and the ability to manage multiple tasks.
• Confident dealing with clients and external contacts professionally.
• Proactive and reliable with a calm approach to changing priorities.

Responsibilities

• Respond clearly and politely to customer requests
• Prepare, file, and maintain client documentation with accuracy and attention to detail
• Update and manage databases, CRM systems, and tracking tools
• Coordinate and follow up on communications with partners and French public bodies
• Draft professional correspondence and emails in both French and English

Skills

Bilingual FR/EN

Customer service

Administration

Coordination

CRM

Tools

CRM systems

Microsoft Office

Job description

FRENCH SELECTION (FS)

French Bilingual Client Services Coordinator

Location: Central London

Fully office based

Salary: 28,000 per annum to 34,000 per annum depending on experience

Ref: 5538 F

The company:

London-based specialist consultancy offering personalised services for international clients

Main duties:

The role will support international clients, providing bilingual customer service, administration and operational coordination to ensure everything is managed smoothly and efficiently.

The company supports growth and professional development, offering great opportunities to progress for an ambitious and motivated candidate

The role:

• Respond clearly and politely to customer requests
• Prepare, file, and maintain client documentation with accuracy and attention to detail
• Update and manage databases, CRM systems, and tracking tools
• Coordinate and follow up on communications with partners and French public bodies
• Draft professional correspondence and emails in both French and English

The candidate:

Fluent in both French and English, with excellent written and spoken communication skills

Previous experience in customer service, administration, coordination or a similar client-facing role.

Highly organised with strong attention to detail and the ability to manage multiple tasks and deadlines.

Confident dealing with clients, colleagues and external contacts in a professional and friendly manner.

Proactive and reliable, with a calm approach to solving problems and handling changing priorities

Comfortable using CRM systems and Microsoft Office, with the ability to learn new systems quickly.

The salary: 28,000 per annum to 34,000 per annum depending on experience

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.