Bilingual Administrative Officer: Customer Support & Reception

Educators; Llanelli; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexi time

31 days annual leave

Contributory pension scheme

Health related cash back plan

Job summary

Careers Wales is seeking an Administrative Officer to join the Llanelli centre team. You will provide essential admin and reception support to the Working Wales service and support colleagues with daily duties.

As part of a training plan, you will undertake a Level 2 Business Administration Apprenticeship, developing skills while contributing to a busy careers guidance environment in Wales.

Qualifications

• Welsh language skills at an intermediate level are required.
• Strong communication with customers, colleagues and stakeholders.
• Commitment to delivering excellent customer service.
• Ability to handle non-routine enquiries with diplomacy and tact.
• Demonstrable digital skills to support administration tasks.
• Good organisation and ability to prioritise multiple deadlines.

Responsibilities

• Provide efficient administrative and reception support to the Working Wales team.
• Participate in a Level 2 Business Administration Apprenticeship as part of training.

Skills

Welsh language (Intermediate)

Effective communication

Customer service

Teamwork

Digital skills

Organisational skills

Education

Level 2 Business Administration Apprenticeship

Job description

Careers Wales is seeking an Administrative Officer to join the Llanelli centre team. You will provide essential admin and reception support to the Working Wales service and support colleagues with daily duties.

As part of a training plan, you will undertake a Level 2 Business Administration Apprenticeship, developing skills while contributing to a busy careers guidance environment in Wales.