Administrative Officer, Welsh Essential (Closing Date 21/10/2026)

LGBT Jobs; Llanelli; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Flexi time

31 days annual leave

Contributory pension scheme

Health related cash back plan

Job summary

Careers Wales in Llanelli seeks an Administrative Officer to provide front-line administrative and reception support for the Working Wales team. The role includes undertaking a Level 2 Business Administration Apprenticeship as part of the training plan.

The position is 37 hours per week, Monday to Friday, starting salary £25,957 per annum, with a strong emphasis on Welsh language communication and high-quality customer service.

Qualifications

• Welsh language ability at Intermediate level required.
• Clear written and spoken communication for daily tasks and customer interactions.
• Commitment to excellent customer service.
• Ability to handle non-routine enquiries with negotiation when needed.
• Demonstrable digital literacy and ability to use standard software.
• Ability to prioritise own workload and meet deadlines.
• Ability to use initiative and work well in a team.

Responsibilities

• Provide efficient administrative and reception support to the Working Wales team.
• Undertake Level 2 Business Administration Apprenticeship as part of training.
• Work 37 hours per week, Monday to Friday, at Llanelli Careers Centre.

Skills

Welsh language skills

Communication skills

Customer service

Digital skills

Organization & planning

Teamwork

Initiative & judgement

Job description

Highlighted points for this job

Administrative Officer position with Careers Wales

Salary: £25,957 per annum

Requirement of Intermediate level Welsh language skills

Vacancy: Administrative Officer, Careers Wales

Are you looking for a job where you work in a team that inspires and supports people to think about their future career? We are looking for flexible and customer focussed individuals to join our team to provide the administrative support to allow us to meet our customers’ needs.

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the Working Wales service.

Candidates for this vacancy must have a minimum of Intermediate level Welsh language skills.

Job Role: Administrative Officer

Base: LlanelliCareers Centre

Hours of work: 37 hours per week, Monday to Friday

Starting Salary: £25,957 per annum.

Closing Date: Midnight on the 21/10/26.

The successful applicant will be required to provide efficient and effective administrative and reception support to our Working Wales team. As part of the training programme for the role, the successful candidate will be required to undertake a Level 2 Business Administration Apprenticeship, if not already in possession of this qualification.

Applicants must demonstrate the following:

Applicants must demonstrate the following:

• Welsh Language Skills i.e. the ability to understand and communicate clearly on everyday and work-related topics, hold conversations, and explain ideas, experiences and plans with confidence. You should also be able to read straightforward work communications and write clear, well-structured emails or letters to share information, make requests or organise activities.
• Effective communication skills and ability to deal with queries (telephone, e-mail and face-to-face) from members of the public, internal staff and key stakeholders.
• Commitment to showing excellent customer service.
• Ability to deal with non- routine enquiries where negotiation and persuasion may be required
• Demonstrable digital skills
• Ability to organise and prioritise own workload and various deadline demands
• Ability to use initiative and judgement in day-to-day duties
• Ability to work as part of a team

We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do!

We welcome applications from people of all backgrounds and aim to make our recruitment and workplace supportive and accessible. Our approach is informed by the social model of disability, which recognises that people may be disabled by the way society, workplaces, systems and attitudes are designed—not by their impairment or difference.

Please let us know if you need any reasonable adjustments during recruitment or once appointed. We will work with you to understand your needs, and recruitment information is available in alternative formats on request.

Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.

Completed applications should be submitted by midnight on the 21/10/26. The selection process will take the form of a research/written test and interview. These assessments will be conducted digitally via Teams, research/written test will be held on the 06/11/2026 and interviews held on the 09/11/2026 and 11/11/2026 am.

We welcome applications from people of all backgrounds and aim to make our recruitment and workplace supportive and accessible. Our approach is informed by the social model of disability, which recognises that people may be disabled by the way society, workplaces, systems and attitudes are designed—not by their impairment or difference.

Attractive benefits including flexi time, 31 days annual leave, contributory pension scheme and health related cash back plan.

If this job opportunity is not suitable, then check out the other LGBT friendly jobs across UK!