Administrative Officer, Welsh Essential (Closing Date 21/10/2026)

Careers Wales; Llanelli; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexi time

31 days annual leave

Contributory pension

Health cash back plan

Job summary

Career Choices Dewis Gyrfa Ltd (CCDG) is seeking an Administrative Officer to support the Working Wales team at Llanelli Careers Centre.

The role involves admin and reception duties, 37 hours per week, Monday to Friday, with a starting salary of £25,957 per annum. You will undertake a Level 2 Business Administration Apprenticeship, with Welsh language at intermediate level.

Applications close by midnight on 21/10/26. The organisation offers flexible working and a supportive, inclusive environment.

Qualifications

• Welsh language at intermediate level.
• Strong communication with the public and staff.
• Commitment to excellent customer service.
• Able to handle non-routine enquiries requiring negotiation.
• Demonstrable digital skills.
• Able to organise and prioritise workload to meet deadlines.
• Use of initiative and judgement in day-to-day duties.
• Ability to work as part of a team.

Responsibilities

• Provide efficient administrative and reception support to the Working Wales team.
• Support a busy office environment and contribute to a positive customer experience.
• Engage in training, including Level 2 Business Administration Apprenticeship during induction.

Skills

Welsh language skills

Communication skills

Customer service

Negotiation

Digital skills

Organisation

Initiative

Teamwork

Education

Level 2 Business Administration Apprenticeship

Tools

Microsoft Office

Job description

Vacancy: Administrative Officer, Careers Wales

Are you looking for a job where you work in a team that inspires and supports people to think about their future career? We are looking for flexible and customer focussed individuals to join our team to provide the administrative support to allow us to meet our customers’ needs.

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the Working Wales service.

Candidates for this vacancy must have a minimum of Intermediate level Welsh language skills.

Job Role: Administrative Officer

Base: Llanelli Careers Centre

Hours of work: 37 hours per week, Monday to Friday

Salary Scale: £25,957 - £26,131

Starting Salary: £25,957 per annum.

Closing Date: Midnight on the 21/10/26.

The successful applicant will be required to provide efficient and effective administrative and reception support to our Working Wales team. As part of the training programme for the role, the successful candidate will be required to undertake a Level 2 Business Administration Apprenticeship, if not already in possession of this qualification.

• Welsh Language Skills i.e. the ability to understand and communicate clearly on everyday and work-related topics, hold conversations, and explain ideas, experiences and plans with confidence. You should also be able to read straightforward work communications and write clear, well-structured emails or letters to share information, make requests or organise activities.
• Effective communication skills and ability to deal with queries (telephone, e-mail and face-to-face) from members of the public, internal staff and key stakeholders.
• Commitment to showing excellent customer service.
• Ability to deal with non- routine enquiries where negotiation and persuasion may be required
• Demonstrable digital skills
• Ability to organise and prioritise own workload and various deadline demands
• Ability to use initiative and judgement in day-to-day duties
• Ability to work as part of a team

We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do!

We welcome applications from people of all backgrounds and aim to make our recruitment and workplace supportive and accessible. Our approach is informed by the social model of disability, which recognises that people may be disabled by the way society, workplaces, systems and attitudes are designed - not by their impairment or difference.

Please let us know if you need any reasonable adjustments during recruitment or once appointed. We will work with you to understand your needs, and recruitment information is available in alternative formats on request.

Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.

Attractive benefits including flexi time, 31 days annual leave, contributory pension scheme and health related cash back plan.

Please note that we do not accept CV applications.