Administrative Officer, Welsh Essential (Closing Date 21/10/2026)

Careers Wales; Llanelli; Sur place; GBP 26 000 - 27 000; Plein temps

Avantages offerts par ce poste

Flexi time

31 days annual leave

Contributory pension scheme

Health related cash back plan

Résumé du poste

Careers Wales is seeking an Administrative Officer to join the Working Wales team in Llanelli. You will provide efficient administrative and reception support to meet customer needs and support a bilingual service.

The role offers 37 hours per week, Mon-Fri, with a starting salary of £25,957 and a scale up to £26,131. Successful applicants will undertake a Level 2 Business Administration Apprenticeship during training, subject to eligibility.

Qualifications

• Welsh language skills at intermediate level required.
• Strong communication and customer service abilities.
• Able to handle phone, email and in-person queries.
• Demonstrable digital skills and ability to prioritise workload.

Responsabilités

• Provide administrative and reception support.
• Support Working Wales team to meet customer needs.
• Undertake Level 2 Business Administration Apprenticeship during training.

Connaissances

Welsh language

Communication skills

Customer service

Digital skills

Organisational skills

Teamwork

Time management

Initiative

Formation

Level 2 Business Administration Apprenticeship

Description du poste

Vacancy: Administrative Officer, Careers Wales

Are you looking for a job where you work in a team that inspires and supports people to think about their future career? We are looking for flexible and customer focussed individuals to join our team to provide the administrative support to allow us to meet our customers’ needs.

Career Choices Dewis Gyrfa Ltd (CCDG) is a wholly owned subsidiary of the Welsh Government. We provide an essential, all-age, independent, impartial and bilingual careers guidance and coaching services in Wales, including the Working Wales service.

Candidates for this vacancy must have a minimum of Intermediate level Welsh language skills.

Job Role: Administrative Officer

Base: LlanelliCareers Centre

Hours of work: 37 hours per week, Monday to Friday

Salary Scale: £25,957 - £26,131

Starting Salary: £25,957 per annum.

Closing Date: Midnight on the 21/10/26.

The successful applicant will be required to provide efficient and effective administrative and reception support to our Working Wales team. As part of the training programme for the role, the successful candidate will be required to undertake a Level 2 Business Administration Apprenticeship, if not already in possession of this qualification.

Applicants must demonstrate the following:

• Welsh Language Skills i.e. the ability to understand and communicate clearly on everyday and work-related topics, hold conversations, and explain ideas, experiences and plans with confidence. You should also be able to read straightforward work communications and write clear, well-structured emails or letters to share information, make requests or organise activities.
• Effective communication skills and ability to deal with queries (telephone, e-mail and face-to-face) from members of the public, internal staff and key stakeholders.
• Commitment to showing excellent customer service.
• Ability to deal with non-routine enquiries where negotiation and persuasion may be required
• Demonstrable digital skills
• Ability to organise and prioritise own workload and various deadline demands
• Ability to use initiative and judgement in day-to-day duties
• Ability to work as part of a team

We as a nation thrive when we champion diversity and inclusion. Organisations with a diverse workforce make better decisions, are more creative, are stronger, overall happier, and of course - it’s the right thing to do!

We welcome applications from people of all backgrounds and aim to make our recruitment and workplace supportive and accessible. Our approach is informed by the social model of disability, which recognises that people may be disabled by the way society, workplaces, systems and attitudes are designed—not by their impairment or difference.

Please let us know if you need any reasonable adjustments during recruitment or once appointed. We will work with you to understand your needs, and recruitment information is available in alternative formats on request.

Applications in Welsh or English are welcomed. An application made in Welsh will not be treated less favourably than an application made in English.

Completed applications should be submitted by midnight on the 21/10/26. The selection process will take the form of a research/written test and interview. These assessments will be conducted digitally via Teams, research/written test will be held on the 06/11/2026 and interviews held on the 09/11/2026 and 11/11/2026 am.

For further information please ensure you read the full job specification: Administrative Officer

Attractive benefits including flexi time, 31 days annual leave, contributory pension scheme and health related cash back plan.

Please note that we do not accept CV applications.