Bike Service Technician: Expert Repairs & Customer Care

Motorsport Network, LLC; Sunderland; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Store discount

Employee discount

Cycle to Work

Health plan

Sharesave scheme

Uniform

Job summary

Halfords in Sunderland is seeking a bike service and customer-focused assistant to deliver top-quality cycle servicing across a range of bikes, including kids, adult, premium, performance and electric models.

You'll carry out much of the service and repair work yourself, help develop other team members and maintain the highest quality standards. Experience in a retail or cycle services environment is ideal, but practical skills and outstanding customer service can win you the role.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with - and achieving - sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carrying out most of the service and repair work yourself, you’ll also help develop other members of the team.
• Deliver market leading standards of cycle service and repair across kids, adult, premium, performance and electric cycles.

Skills

Customer service

Cycle servicing

Team training

Sales targets

Weekend rota

Job description

Halfords in Sunderland is seeking a bike service and customer-focused assistant to deliver top-quality cycle servicing across a range of bikes, including kids, adult, premium, performance and electric models.

You'll carry out much of the service and repair work yourself, help develop other team members and maintain the highest quality standards. Experience in a retail or cycle services environment is ideal, but practical skills and outstanding customer service can win you the role.