Cycle Technician: Expert Bike Service & Customer Flair

Halfords; Scotland; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Store discount

Employee discount

Life Assurance

Uniform

Sharesave scheme

Cycle to Work scheme

Wagestream

Wellness programme

Job summary

Halfords is seeking a customer-focused cycle service professional to perform service and repair work across kids, adult, premium, performance and electric cycles. You will also mentor colleagues, uphold high repair standards, and help customers choose their ideal bike while driving sales in a fast-paced retail environment.

Applicants with experience in cycle services or retail and a passion for bikes will fit well. Training and career progression are emphasized in our supportive environment.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with - and achieving - sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out service and repair work on cycles, including a range of models.
• Help develop other team members to maintain high quality standards.
• Deliver market leading customer service and support customers in selecting bikes and accessories.
• Aim to meet or exceed sales targets while maintaining service quality.

Skills

Bike service experience

Customer service

Sharing expertise

Sales targets

Weekend availability

Job description

Halfords is seeking a customer-focused cycle service professional to perform service and repair work across kids, adult, premium, performance and electric cycles. You will also mentor colleagues, uphold high repair standards, and help customers choose their ideal bike while driving sales in a fast-paced retail environment.

Applicants with experience in cycle services or retail and a passion for bikes will fit well. Training and career progression are emphasized in our supportive environment.