Cycle Technician: Expert Bike Service & Customer Care

Halfords; Hale; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount

Employee discount

Cycle to Work scheme

Life insurance

Uniform

Sharesave scheme

Wagestream

Health Cash Plan

Job summary

Halfords offers a role delivering high-quality bike service and repair across a range of cycles, from kids bikes to premium and electric bikes. You’ll combine hands-on repair work with great customer service and help develop others in the team.

We invest in training to help you progress within Retail or other areas of the Group, with weekend shifts and a wide range of rewards and benefits including store discounts and health support.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with - and achieving - sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carrying out most of the service and repair work yourself.
• Help develop other members of the team.
• Help customers find and maintain their dream bike.

Skills

Bike repair

Customer service

Share expertise

Sales targets

Weekend work

Job description

Halfords offers a role delivering high-quality bike service and repair across a range of cycles, from kids bikes to premium and electric bikes. You’ll combine hands-on repair work with great customer service and help develop others in the team.

We invest in training to help you progress within Retail or other areas of the Group, with weekend shifts and a wide range of rewards and benefits including store discounts and health support.