Cycle Technician: Expert Bike Service & Customer Impact

Motorsport Network, LLC; Boston; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Store discount 25%

Employee discount 50% off garage bills

Uniform

Life insurance

Health plan

Sharesave option

Cycle to Work scheme

Job summary

Halfords is seeking a Customer-focused bike service and sales advisor to join our team. You will perform service and repair work, assist customers with bike purchases, and contribute to a high standard of in-store service.

Ideal candidates will have experience in retail or cycle services, a passion for bikes, and the ability to train others while working on a rota that includes weekends. We offer extensive training and a path for career progression within the Group.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment.
• Experience of sharing expertise with others.
• Experience of working with and achieving sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carrying out most of the service and repair work yourself.
• Help develop other members of the team.
• Help customers find and maintain their dream bike.

Skills

Customer service

Cycle repair

Retail sales

Team training

Problem solving

Job description

Halfords is seeking a Customer-focused bike service and sales advisor to join our team. You will perform service and repair work, assist customers with bike purchases, and contribute to a high standard of in-store service.

Ideal candidates will have experience in retail or cycle services, a passion for bikes, and the ability to train others while working on a rota that includes weekends. We offer extensive training and a path for career progression within the Group.