Cycle Technician: Expert Bike Service & Customer Experience

Halfords; Warrington, Milton Keynes; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount

Employee discount

Cycle to Work scheme

Health Cash Plan

Wage stream

Job summary

Halfords in Warrington is looking for a Cycle Technician to service, build and repair a wide range of cycles, from kids bikes to premium and electric models. You’ll combine practical bike skills with excellent customer service to deliver market-leading service standards.

You’ll train with the team, share expertise, and help develop colleagues while supporting sales goals. A rota-based schedule including weekends is required, with opportunities to advance within Retail or the Group.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service in a retail or cycle services context.
• Experience of sharing expertise with others.
• Experience of working with and achieving sales targets.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Carry out service and repair work on cycles.
• Help develop other team members and maintain high quality standards.
• Assist customers in selecting and maintaining their bikes.

Skills

Cycle service

Customer service

Mentoring

Sales targets

Job description

Halfords in Warrington is looking for a Cycle Technician to service, build and repair a wide range of cycles, from kids bikes to premium and electric models. You’ll combine practical bike skills with excellent customer service to deliver market-leading service standards.

You’ll train with the team, share expertise, and help develop colleagues while supporting sales goals. A rota-based schedule including weekends is required, with opportunities to advance within Retail or the Group.