Benefits Systems & Compliance Officer (Hybrid)

PSPS; Horncastle; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Hybrid working

26 days annual leave

Wellbeing support

Employee benefits platform

Job summary

PSPS (Public Sector Partnership Services) is seeking an experienced Benefits professional to support and develop Housing Benefit and Council Tax Support systems. You will ensure data integrity, deliver statutory returns and provide technical guidance within Revenues & Benefits.

The role involves working with colleagues, suppliers and partners, driving service improvement, and supporting system upgrades. Hybrid working is available, with travel across offices as needed.

Qualifications

• Experience in Housing Benefit and Council Tax Support and a good understanding of processes and legislation.
• Data management and administration experience, along with excellent IT skills, including a good working knowledge of Microsoft Office applications.
• Strong analytical and problem-solving skills with the ability to interpret and confidently present data and management information.
• Manages competing priorities and consistently meets deadlines.
• Shows initiative, accountability and commitment to continuous improvement.

Responsibilities

• Supporting and maintaining Revenues and Benefits systems, managing user access and controls, and resolving technical issues.
• Ensuring data accuracy and delivering reconciliations, statutory returns, subsidy submissions and performance reporting.
• Supporting system upgrades, testing and digital transformation.
• Providing technical guidance and training, and working with colleagues, suppliers and partners to support effective service delivery.

Skills

Housing Benefit

Council Tax Support

Data management

Analytical skills

Problem solving

Communication

Tools

Microsoft Office

SQL basics

Job description

PSPS (Public Sector Partnership Services) is seeking an experienced Benefits professional to support and develop Housing Benefit and Council Tax Support systems. You will ensure data integrity, deliver statutory returns and provide technical guidance within Revenues & Benefits.

The role involves working with colleagues, suppliers and partners, driving service improvement, and supporting system upgrades. Hybrid working is available, with travel across offices as needed.