Remote Benefits Assessment Specialist

Morgan Hunt; Hounslow; Remote; GBP 26,000 - 34,000; Full time

Job summary

Morgan Hunt's Public Sector and Government client, based in North West London, is recruiting a Benefits Assessment Officer to provide support during a busy period. The role offers full-time home working.

You will assess Housing Benefit and Council Tax Support claims, process changes, manage Universal Credit cases, and liaise with landlords, employers and the DWP. IR35 applies. Proactive communication and attention to detail are essential.

Qualifications

• Experience assessing Housing Benefit and Council Tax Support/Reduction claims.
• Ability to process new claims and changes in circumstances.
• Experience handling Universal Credit cases.

Responsibilities

• Proficient use of Iworld/Northgate Version 6 ICT System.
• Assess Housing Benefit and Council Tax Support/Reduction claims for all tenure types.
• Process new claims and changes in circumstances.
• Assess student claims, persons from abroad, and self-employed claims.
• Deal with Universal Credit cases.
• Assist with backlog clearance.
• Deal with ATLAS.
• Liaise with Landlords, Employers and the Department for Work and Pensions.
• Advise claimants on Benefit entitlements and legislation changes.
• Handle inbound customer queries.

Skills

Housing Benefit knowledge

Council Tax Support knowledge

Iworld/Northgate Version 6 ICT System

Tools

Iworld/Northgate Version 6 ICT System

Job description

Morgan Hunt's Public Sector and Government client, based in North West London, is recruiting a Benefits Assessment Officer to provide support during a busy period. The role offers full-time home working.

You will assess Housing Benefit and Council Tax Support claims, process changes, manage Universal Credit cases, and liaise with landlords, employers and the DWP. IR35 applies. Proactive communication and attention to detail are essential.