Benefits Assessment Officer

Morgan Hunt UK Limited; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Benefits Assessment Officer to work in South East London. This permanent, full-time role offers hybrid working arrangements and involves assessing housing benefit and council tax support claims, processing new applications, and responding to customer queries. Ideal candidates should have experience in the relevant fields. Competitive salary and benefits offered.

Qualifications

• Experience in assessing housing benefit and council tax support claims
• Ability to respond to Freedom of Information Requests
• Capable of processing new claims and changes in circumstances

Responsibilities

• Assess all types of Housing Benefit and Council Tax Support claims
• Liaise with external organisations including Landlords and Employers
• Handle inbound customer queries

Skills

Proficient use of Academy (Capita) Revenues and Benefits processing system

Communication with external organisations

Knowledge of Housing Benefit and Council Tax Support legislation

Job description

Overview

Are you a Benefits Assessment Officer looking for work in South East London?

Morgan Hunt's Public Sector and Government client based in South East London is looking to recruit a Benefits Assessment Officer to provide vital support during a busy period.

This is a permanent, full-time position offering hybrid working arrangements.

Responsibilities

• Proficiently use the Academy (Capita) Revenues and Benefits processing system
• Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
• Respond to Freedom of Information Requests within the prescribed timescale
• Provide requested information to the DWP Single Fraud Investigation Service
• Maintain the Supported Exempt Accommodation register
• Process new claims and changes in circumstances
• Assess student claims, persons from abroad, and self-employed claims
• Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
• Advise claimants on Benefit entitlements and legislation changes
• Handle inbound customer queries

If you're looking to work from home for a Public Sector and Government client based in South East London, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.