Belfast: Operations Support Specialist

Ashton Recruitment Ltd.; Belfast City District; In loco; GBP 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Pension scheme

Life assurance

Comprehensive employee benefits

Professional development

Descrizione del lavoro

Ashton Recruitment Ltd. is recruiting an Operations Administrator for a well-established client based in Belfast. You will support the Office Manager and Operations Team, coordinating daily activities and maintaining accurate records to ensure smooth operations.

The role requires a proactive, organized administrator with strong Excel, Outlook and Word skills, and excellent communication. A permanent, full-time position with competitive salary and benefits is offered.

Competenze

• Minimum of two years' experience in administration, operations support or coordination role within a busy working environment.
• Strong working knowledge of Microsoft Office, particularly Excel, Outlook and Word.
• Excellent organisational skills, with ability to manage competing priorities and follow tasks through to completion.
• Strong attention to detail and experience maintaining accurate records.
• Excellent verbal and written communication skills, with a professional telephone manner.
• Experience handling customer enquiries and liaising with colleagues across different departments.
• Ability to identify issues, obtain missing information and recognise when matters need to be escalated.
• A proactive and practical approach to supporting daily operations.
• The ability to work independently and collaboratively as part of a team.

Mansioni

• Provide day-to-day administrative and coordination support to the Office Manager and Operations Team.
• Support the progress of ongoing work by maintaining accurate records, tracking outstanding actions and following up with relevant colleagues.
• Act as a central point of contact for operational enquiries, liaising with customers, colleagues and external stakeholders.
• Handle incoming telephone calls and emails, gathering relevant information and directing enquiries to the appropriate team.
• Coordinate information between departments to support the timely completion of work and resolution of customer queries.
• Maintain operational spreadsheets and internal systems, ensuring information is accurate, complete and up to date.
• Use Microsoft Excel to organise data, monitor activity and prepare reports for the Operations Team.
• Prepare, update and maintain documentation relating to ongoing work and day-to-day business activities.
• Identify missing information or administrative issues and follow up promptly to help prevent delays.
• Support the transfer of paper-based records into digital systems and assist with improvements to administrative processes.
• Maintain an organised filing system so operational documentation can be accessed easily when required.
• Keep colleagues informed of relevant updates, outstanding queries and changes affecting ongoing work.
• Prioritise daily tasks in line with operational requirements while maintaining accuracy and attention to detail.
• Assist with general office duties and provide support across the business as required.

Conoscenze

Microsoft Office

Excel

Outlook

Word

Organisational skills

Attention to detail

Communication skills

Teamwork

Strumenti

Excel

Outlook

Word

Descrizione del lavoro

Ashton Recruitment Ltd. is recruiting an Operations Administrator for a well-established client based in Belfast. You will support the Office Manager and Operations Team, coordinating daily activities and maintaining accurate records to ensure smooth operations.

The role requires a proactive, organized administrator with strong Excel, Outlook and Word skills, and excellent communication. A permanent, full-time position with competitive salary and benefits is offered.