Behaviour / Pastoral Support Officer

Teaching Personnel Ltd.; Halford CP; On-site; GBP 24,000 - 30,000; Full time

Job summary

Teaching Personnel is seeking a dedicated Behaviour / Pastoral Support Officer for a mainstream secondary school in Telford. You will support student behaviour, attendance and wellbeing across the school and work with heads of year and the pastoral team to implement supportive strategies.

The successful candidate will have experience with young people, strong behaviour management, and a calm, professional approach.

Qualifications

• Experience working with young people in schools, youth work or mentoring environments.
• Strong behaviour management and de-escalation skills.
• Calm, consistent and professional approach.
• Ability to build positive relationships with students from diverse backgrounds.
• Good communication and teamwork skills.
• Solid understanding of safeguarding and student welfare.

Responsibilities

• Support students with behaviour, attendance and pastoral needs across the school
• Work closely with Heads of Year and the wider pastoral team
• Provide in-class and out-of-class behavioural support
• Help implement whole-school behaviour policies and interventions
• Support students in developing positive attitudes to learning
• Build strong, professional relationships with students to encourage engagement
• Liaise with teaching staff, parents and external agencies where appropriate

Skills

Behaviour management

De-escalation skills

Communication skills

Teamwork

Safeguarding

Student welfare

Relationship building

Job description

Behaviour / Pastoral Support Officer – Secondary School - Telford

Location: Telford (TF1)
Contract Type: Permanent
Start Date: November 2026
Hours: Full-Time, Term Time Only
Salary: £24,000 – £30,000 per annum (depending on experience)

A secondary school in Telford is seeking to appoint a dedicated and proactive Behaviour / Pastoral Support Officer to join their pastoral team on a permanent basis from November 2026.

This is a key role within the school, supporting student behaviour, attendance and wellbeing across a mainstream secondary setting. The successful candidate will play a vital part in helping students engage positively with learning and school life.

The Role:

• Support students with behaviour, attendance and pastoral needs across the school
• Work closely with Heads of Year and the wider pastoral team
• Provide in-class and out-of-class behavioural support
• Help implement whole-school behaviour policies and interventions
• Support students in developing positive attitudes to learning
• Build strong, professional relationships with students to encourage engagement
• Liaise with teaching staff, parents and external agencies where appropriate

We Are Looking For:

• Experience working with young people in a school, youth work, mentoring or similar environment
• Strong behaviour management and de‑escalation skills
• A calm, consistent and professional approach
• Ability to build positive relationships with students from diverse backgrounds
• Good communication and teamwork skills
• A strong understanding of safeguarding and student welfare

What the School Offers:

• A permanent, stable role within a supportive secondary school
• Strong pastoral systems and experienced leadership team
• Ongoing training and professional development opportunities
• A positive and inclusive school culture
• A rewarding role making a real difference to students’ daily lives

This role is based within a mainstream secondary school and focuses on behaviour, attendance and pastoral support.

The school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references.

All applicants will require the appropriate qualifications and training for this role.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Teaching Personnel is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’ this may also include an online search as part of our due diligence on shortlisted applicants. We offer all our registered candidates FREE child protection and prevent duty training. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check. Full assistance provided.