Behaviour / Pastoral Support Officer

Teaching Personnel Ltd.; Telford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Teaching Personnel Ltd. is recruiting for a Behaviour / Pastoral Support Officer at a mainstream secondary school in Telford. This permanent post starts in November 2026 and offers full-time hours during term time with a salary of £24,000–£30,000 per year.

The role supports student behaviour, attendance and wellbeing, works with Heads of Year and the pastoral team, provides in-class and out-of-class support, and helps implement school policies while building positive relationships with students.

Qualifications

• Experience working with young people in school/youth work/mentoring.
• Strong behaviour management and de-escalation skills.
• A calm, consistent and professional approach.
• Ability to build positive relationships with students from diverse backgrounds.
• Good communication and teamwork skills.
• A strong understanding of safeguarding and student welfare.

Responsibilities

• Provide in-class and out-of-class behavioural support.
• Support students with behaviour, attendance and pastoral needs across the school.
• Liaise with teaching staff, parents and external agencies where appropriate.

Skills

Behaviour management

Pastoral support

Communication

Teamwork

Safeguarding

Job description

Behaviour / Pastoral Support Officer – Secondary School - Telford

Location: Telford (TF1)
Contract Type: Permanent
Start Date:November 2026
Hours: Full-Time, Term Time Only
Salary: £24,000 – £30,000 per annum (depending on experience)

A secondary school in Telford is seeking to appoint a dedicated and proactive Behaviour / Pastoral Support Officer to join their pastoral team on a permanent basis from November 2026.

This is a key role within the school, supporting student behaviour, attendance and wellbeing across a mainstream secondary setting. The successful candidate will play a vital part in helping students engage positively with learning and school life.

The Role:

• Support students with behaviour, attendance and pastoral needs across the school
• Work closely with Heads of Year and the wider pastoral team
• Provide in-class and out-of-class behavioural support
• Help implement whole-school behaviour policies and interventions
• Support students in developing positive attitudes to learning
• Build strong, professional relationships with students to encourage engagement
• Liaise with teaching staff, parents and external agencies where appropriate

We Are Looking For:

• Experience working with young people in a school, youth work, mentoring or similar environment
• Strong behaviour management and de-escalation skills
• A calm, consistent and professional approach
• Ability to build positive relationships with students from diverse backgrounds
• Good communication and teamwork skills
• A strong understanding of safeguarding and student welfare

What the School Offers:

• A permanent, stable role within a supportive secondary school
• Strong pastoral systems and experienced leadership team
• Ongoing training and professional development opportunities
• A positive and inclusive school culture
• A rewarding role making a real difference to students’ daily lives

This role is based within a mainstream secondary school and focuses on behaviour, attendance and pastoral support.

The school is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references.

All applicants will require the appropriate qualifications and training for this role.

This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay.