BAU Change Analyst – Insurance Operations (Hybrid)

PIB Group; Gloucester; Ibrido; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

26 days holiday

Pension

Healthcare support

Flexible benefits

Hybrid working

Descrizione del lavoro

PIB Group is seeking a Small Change Analyst in Gloucester to deliver low-risk, high-frequency BAU improvements with minimal disruption to live insurance platforms. You will work closely with business stakeholders and IT to implement changes across underwriting and customer service, ensuring smooth configuration, testing and defect resolution.

The role emphasizes collaboration, clear communication, and a methodical approach to change management in a regulated financial services environment.

Competenze

• Experience in financial services, preferably in insurance.
• Strong MS Office and Excel skills with clear communication.
• Collaborative, proactive approach with a focus on quality and delivering value.

Mansioni

• Gather and agree business requirements, assess impact and coordinate solutions with stakeholders and developers.
• Deliver and track changes, including system configuration, UAT and defect resolution.
• Communicate clearly with stakeholders and technical teams, ensuring changes follow change management processes.

Conoscenze

Excel

Communication

Attention to detail

Strumenti

Insurance systems

Descrizione del lavoro

PIB Group is seeking a Small Change Analyst in Gloucester to deliver low-risk, high-frequency BAU improvements with minimal disruption to live insurance platforms. You will work closely with business stakeholders and IT to implement changes across underwriting and customer service, ensuring smooth configuration, testing and defect resolution.

The role emphasizes collaboration, clear communication, and a methodical approach to change management in a regulated financial services environment.