Business Analyst

PIB Group; Gloucester; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

PIB Group, operating through the Underwriting Collective Transformation Team in Gloucester, is seeking an experienced Business Analyst to drive change initiatives that improve processes, systems and ways of working across the business.

You will partner with stakeholders to understand challenges, gather requirements, and document user stories and flows. You’ll facilitate workshops, bridge business and technology, and help deliver tangible value in a dynamic insurance setting.

Qualifications

• Strong requirements gathering and documentation skills including user stories and process maps.
• Experience delivering digital or technology-led initiatives, ideally in insurance or regulated industries.
• Excellent stakeholder management with ability to influence across technical and non-technical audiences.

Responsibilities

• Partner with stakeholders to understand business challenges and improve processes.
• Gather, analyse and document business requirements, user stories and process flows.
• Facilitate workshops, interviews and sessions with stakeholders at all levels.
• Act as the link between business teams and developers to ensure solutions meet business needs.
• Build stakeholder consensus and secure approvals for delivery of change initiatives.
• Identify risks, impacts and dependencies to support successful delivery.

Skills

Requirements gathering

Process mapping

Stakeholder management

Agile/Waterfall

Digital/tech delivery

Job description

Underwriting Collective (UWC) | Transformation Team | Hybrid | Gloucester

The Opportunity

We're looking for an experienced Business Analyst to join the Transformation team within Underwriting Collective (UWC). Working closely with business and technology stakeholders, you'll play a key role in delivering initiatives that improve processes, systems and ways of working across the business.

This is an exciting opportunity to join a growing team and contribute to the future development of a dynamic and evolving insurance organisation.

What You’ll Be Doing

• Partner with stakeholders to understand business challenges and identify opportunities for improvement.
• Gather, analyse and document business requirements, user stories and process flows.
• Facilitate workshops, interviews and requirements‑gathering sessions with stakeholders at all levels.
• Act as the link between business teams and developers, ensuring solutions meet business needs.
• Build stakeholder consensus, secure approvals and support informed decision‑making throughout delivery.
• Identify risks, impacts and dependencies to support the successful delivery of change initiatives.

What We’re Looking For

• Proven experience as a Business Analyst within a change, transformation or project delivery environment.
• Strong requirements gathering, process mapping and documentation skills, including user stories, functional requirements and process flows.
• Experience delivering digital, systems or technology‑led initiatives, ideally within insurance, financial services or another regulated industry.
• Excellent stakeholder management skills, with the ability to influence, challenge and build consensus across technical and non‑technical audiences.
• Knowledge of Agile and/or Waterfall delivery methodologies, with experience working alongside development teams.
• Strong analytical and problem‑solving skills, combined with a collaborative approach and focus on delivering business value.

What You’ll Bring

• A collaborative and positive approach to working with others.
• Excellent communication skills and confidence engaging with stakeholders at all levels.
• Curiosity and a desire to understand problems, challenge thinking and identify practical solutions.
• Adaptability and resilience in a fast‑paced, evolving environment.
• A proactive mindset and a passion for continuous improvement.

Why Join UWC & PIB Group?

You'll be joining a collaborative Transformation team at the heart of Underwriting Collective, helping to deliver meaningful business and technology initiatives that support the continued growth of PIB Group.

As one of the UK's fastest‑growing insurance businesses, PIB offers genuine career progression, professional development and the opportunity to work on a wide range of strategic projects. You'll collaborate with experienced colleagues across the business, gain exposure to high‑profile change initiatives and play a key role in shaping the future of our underwriting operations.

We encourage our people to think entrepreneurially, work collaboratively and challenge the status quo. As a rapidly evolving organisation, we offer an environment where fresh ideas are welcomed, individual contributions are valued and careers can flourish.

You don't need to tick every box to apply. If you're excited by the opportunity and believe you can add value, we'd love to hear from you.

Inclusion & Accessibility

We are an equal opportunities employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you require this advert in an alternative format or need any adjustments throughout the recruitment process, please contact [e-mail].

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