Small Change Analyst

pib Group; City of Westminster; Ibrido; GBP 32.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

26 days holiday

Pension

Healthcare support

Flexible benefits

Hybrid working pattern in London

Descrizione del lavoro

PIB Group in London is seeking a Small Change Analyst to deliver low-risk, high-frequency BAU improvements across our insurance platforms, underwriting and customer service. You will partner with business stakeholders and technical teams to scope, configure, test and implement changes with minimal live disruption.

The role emphasises clear communication, rigorous change governance, and a collaborative culture that supports professional development and real progression within a fast-growing UK

Competenze

• Experience in financial services, preferably insurance.
• Must gather requirements and coordinate solutions with stakeholders.
• Knowledge of change management processes is a plus.

Mansioni

• Gather and agree business requirements with stakeholders.
• Deliver and track changes, including testing and defect resolution.
• Communicate clearly with stakeholders and teams to minimize disruption.

Conoscenze

Stakeholder management

Requirements gathering

Change management

Strumenti

Excel

Descrizione del lavoro

The Small Change Analyst will deliver low-risk, high-frequency small changes and Business-as-Usual (BAU) improvements, ensuring minimal disruption to live insurance platforms, underwriting and customer service. This offers an opportunity to work with business stakeholders and technical teams to support the delivery of improvements across our insurance operations. What You'll Be Doing:

• Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers.
• Deliver and track changes, including system configuration, user acceptance testing and defect resolution.
• Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.
  Strong Microsoft Office skills, including Excel, with clear communication and a methodical approach to resolving and escalating issues.
• Financial services experience, preferably in insurance, with knowledge of the regulated environment; experience with insurance policy or claims systems is desirable.
• A collaborative, creative and self-motivated approach, with a positive attitude to change and a focus on quality and delivering value.
  PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

• An attractive salary & benefits package, including 26 days' holiday, pension, access to healthcare support, and a range of other flexible benefits.
• A collaborative and supportive working environment, where you can develop & refine your industry knowledge and skills, and progress through your career.
• A hybrid working pattern out of our London office.