Business Analyst - Insurance Change, Hybrid, Bristol

Broaden Management Partners; West of England; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Broaden Management Partners is seeking a proactive Business Analyst to join a fast-growing MGA in Bristol. The role blends business analysis with agile delivery, translating complex needs into structured requirements and streamlined workflows across partnerships, underwriting, operations, and compliance.

You will facilitate workshops, map current and future processes, write user stories with acceptance criteria, and contribute to backlog refinement in a collaborative, cross-functional team.

Qualifications

• Proven experience as a Business Analyst or related change/analytical role in insurance or financial services is essential.
• Practical exposure to Agile, Hybrid, or Waterfall project delivery.
• Professional certifications (BCS or IIBA) are desirable but not essential.

Responsibilities

• Lead and support workshops to capture, refine, and document clear business and technical requirements.
• Map current-state and future-state workflows, identifying bottlenecks and suggesting improvements.
• Create user stories with robust acceptance criteria and maintain the project backlog and participate in Agile ceremonies.
• Assist project leaders with tracking, reporting, UAT preparation, defect logging and business readiness activities.
• Ensure documentation, process flows and system requirements align with FCA, GDPR and Consumer Duty.
• Gather and validate operational data to produce MI, analytics and dashboards.

Skills

Requirements elicitation

Process mapping

Workflow documentation

Agile principles

User story writing

Education

BCS or IIBA certifications

Tools

Jira

Confluence

Job description

Broaden Management Partners is seeking a proactive Business Analyst to join a fast-growing MGA in Bristol. The role blends business analysis with agile delivery, translating complex needs into structured requirements and streamlined workflows across partnerships, underwriting, operations, and compliance.

You will facilitate workshops, map current and future processes, write user stories with acceptance criteria, and contribute to backlog refinement in a collaborative, cross-functional team.