Small Change Analyst

PIB Group Services Ltd.; Hemel Hempstead; Ibrido; GBP 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

26 days holiday

Pension

Healthcare support

Flexible benefits

Descrizione del lavoro

PIB Group in Gloucester is seeking a Small Change Analyst to deliver low-risk, high-frequency changes with minimal disruption to live insurance platforms, underwriting and customer service. You will work with business stakeholders and technical teams to support BAU improvements.

The role offers strong collaboration, a methodical approach, and exposure to regulated insurance processes as part of a hybrid pattern with the London office.

Competenze

• Strong Microsoft Office skills, including Excel.
• Financial services experience, preferably in insurance, with knowledge of the regulated environment.
• Experience with insurance policy or claims systems is desirable.

Mansioni

• Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers.
• Deliver and track changes, including system configuration, user acceptance testing and defect resolution.
• Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.

Conoscenze

Excel

Communication

Insurance knowledge

Descrizione del lavoro

Underwriting Collective (UWC) | Transformation Team | Hybrid | Gloucester

The Role – Small Change Analyst

Our Underwriting Collective teams are looking for a Small Change Analyst to join the team! The Small Change Analyst will deliver low-risk, high-frequency small changes and Business-as-Usual (BAU) improvements, ensuring minimal disruption to live insurance platforms, underwriting and customer service. This offers an opportunity to work with business stakeholders and technical teams to support the delivery of improvements across our insurance operations.

What You’ll Be Doing:

Gather and agree business requirements, assess their impact and coordinate solutions with stakeholders and developers. Deliver and track changes, including system configuration, user acceptance testing and defect resolution. Communicate clearly with stakeholders and technical teams, ensuring changes follow the agreed change management processes.

What We’re Looking For:

Strong Microsoft Office skills, including Excel, with clear communication and a methodical approach to resolving and escalating issues. Financial services experience, preferably in insurance, with knowledge of the regulated environment; experience with insurance policy or claims systems is desirable. A collaborative, creative and self-motivated approach, with a positive attitude to change and a focus on quality and delivering value.

What You Will Get:

An attractive salary & benefits package, including 26 days’ holiday, pension, access to healthcare support, and a range of other flexible benefits. A collaborative and supportive working environment, where you can develop & refine your industry knowledge and skills, and progress through your career. A hybrid working pattern out of our London office.

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [e-mail] #LP We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.